Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Job Description
The Omni Charlotte Hotel is a distinguished AAA four-diamond hotel renowned for its exceptional comfort and genuine North Carolina hospitality. Located in the heart of Charlotte's bustling financial district, this hotel offers unparalleled convenience for visitors looking to explore local attractions or attend business engagements. Connected via sky bridges to 12 city blocks, guests have easy access to key cultural and entertainment venues, including the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district. The Omni Charlotte Hotel is celebrated not just for its top-tier accommodations but also for fostering a dynamic and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in restaurant or food and beverage service
- Excellent communication skills
- Ability to stand and walk for long periods
- Physical capability to lift and carry up to 30 pounds
- Availability to work flexible morning shifts including weekends and holidays
- Residency within 100 miles of Charlotte, NC
Job Qualifications
- Must have strong customer service and communication skills
- Maintain a professional business appearance, attitude, and performance
- Prior restaurant or F&B experience is required
- Hotel experience is preferred
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance and stand or walk for an extended period or for an entire work shift
- Must be able to work a flexible AM schedule, including weekends and holidays
- Must live within 100 miles of the hotel location
Job Duties
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
- Answer phone and record reservations for large parties
- Control high volume outside of restaurant
- Monitor dining rooms for seating availability, service, safety and well being of guests
- Assist servers and dining room attendants when needed
- Thank every guest upon departure, invite them to return, and wish them a fond farewell
- Complete any request from management needed for the operation during shift
Job Location
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