Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive compensation
health and welfare benefits
401(k) with Company Match
flexible scheduling
opportunity for development and career growth
Job Description
Bob Evans Restaurants, LLC is a well-established and highly respected restaurant chain dedicated to serving high-quality farm-fresh food. Known as AMERICA'S FARM FRESH, Bob Evans has built its reputation on a commitment to delivering a wholesome, family-friendly dining experience that emphasizes fresh ingredients and attention to detail. With roots deeply embedded in community values and a culture of caring for both guests and employees, Bob Evans continues to be a beloved destination for families seeking a comforting and welcoming atmosphere. The company prides itself on its rich heritage initiated by its founder Bob Evans, who was passionate about nurturing good... Show More
Job Requirements
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
Job Qualifications
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
Job Duties
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests' needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeps the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions
- accurately accounts for all receivables including cash, credit cards, and gift cards
- Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
- Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
Job Location
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