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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Hilton at the Ballpark is an upscale hotel located in the vibrant heart of downtown St. Louis, offering luxury accommodations and unparalleled convenience for travelers and locals alike. Situated just steps away from Busch Stadium, this property stands as a beacon of hospitality excellence and provides guests with spacious, modern rooms equipped with all the amenities expected from a leading hotel brand. The property features a state-of-the-art fitness center, stylish dining options, and easy access to some of the top attractions the city has to offer, making it a preferred choice for business and leisure travelers. Hilton at the Ballpark... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication skills
- Ability to multitask and handle stressful situations
- Flexible schedule including nights and weekends
- Must be at least 18 years old
- Ability to stand for extended periods
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer proficiency
- Flexibility to work various shifts including nights, weekends, and holidays
- Positive attitude and a passion for excellent guest service
Job Duties
- Greet and assist guests with high-quality customer service
- Manage guest check-in and check-out efficiently
- Coordinate with housekeeping and maintenance to ensure room readiness
- Respond promptly to guest inquiries and resolve complaints
- Assist in maintaining cleanliness and organization of the front desk area
- Promote hotel services and local attractions to guests
- Adhere strictly to all Hilton brand standards and policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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