Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $18.00
Work Schedule
Rotating Shifts
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
flexible scheduling
Job Description
Eddie Merlot's is a distinguished fine dining restaurant known for providing a sophisticated and welcoming atmosphere where guests can enjoy premium steaks, seafood, and an exceptional dining experience. With a commitment to excellence in both cuisine and service, Eddie Merlot's prides itself on delivering superior hospitality to every guest. The restaurant has built a reputation for combining a warm, inviting ambiance with high-end culinary offerings, making it a preferred destination for both casual diners and special occasions alike.
As the first team member a guest encounters, the Host plays a critical role in shaping the overall dining experience at Eddie Merlot's. The Host is tasked with welcoming guests warmly and managing the front-of-house operations to ensure a seamless flow from arrival to seating. This position is essential in setting the tone of the guest’s visit and requires a blend of professionalism, attentiveness, and friendly demeanor. The Host greets guests in person or by phone to schedule reservations, assists guests upon arrival, and coordinates seating arrangements to optimize service efficiency.
The role at Eddie Merlot's demands strong organizational skills to manage reservation lists, anticipate guest flow during peak times, and collaborate closely with servers, valet staff, and management. This coordination ensures guests are promptly seated and that the dining room operates smoothly. Attention to detail is vital, as the Host is responsible for maintaining a clean and orderly station, managing the waiting list with accurate wait time quotes, and supporting other team members as needed.
Additionally, Hosts at Eddie Merlot's undergo required training and must uphold the restaurant’s standards for appearance, punctuality, and performance. Beyond the logistical responsibilities, the Host also creates a memorable first impression by extending personalized hospitality, assisting guests with coat checks, escorting them to their tables, and inviting them to return. They also play a role in promoting special membership programs, handling special events, and supporting banquet functions.
This full-time position, often scheduled during evenings and weekends to align with the restaurant's peak hours, offers an opportunity to work in a dynamic, guest-focused environment. The salary is competitive within the industry and commensurate with experience, reflecting the importance of the Host role in delivering exceptional service at Eddie Merlot's. Candidates joining the team will be part of a culture that values teamwork, customer satisfaction, and continuous improvement, making it an excellent opportunity for those passionate about hospitality and fine dining.
As the first team member a guest encounters, the Host plays a critical role in shaping the overall dining experience at Eddie Merlot's. The Host is tasked with welcoming guests warmly and managing the front-of-house operations to ensure a seamless flow from arrival to seating. This position is essential in setting the tone of the guest’s visit and requires a blend of professionalism, attentiveness, and friendly demeanor. The Host greets guests in person or by phone to schedule reservations, assists guests upon arrival, and coordinates seating arrangements to optimize service efficiency.
The role at Eddie Merlot's demands strong organizational skills to manage reservation lists, anticipate guest flow during peak times, and collaborate closely with servers, valet staff, and management. This coordination ensures guests are promptly seated and that the dining room operates smoothly. Attention to detail is vital, as the Host is responsible for maintaining a clean and orderly station, managing the waiting list with accurate wait time quotes, and supporting other team members as needed.
Additionally, Hosts at Eddie Merlot's undergo required training and must uphold the restaurant’s standards for appearance, punctuality, and performance. Beyond the logistical responsibilities, the Host also creates a memorable first impression by extending personalized hospitality, assisting guests with coat checks, escorting them to their tables, and inviting them to return. They also play a role in promoting special membership programs, handling special events, and supporting banquet functions.
This full-time position, often scheduled during evenings and weekends to align with the restaurant's peak hours, offers an opportunity to work in a dynamic, guest-focused environment. The salary is competitive within the industry and commensurate with experience, reflecting the importance of the Host role in delivering exceptional service at Eddie Merlot's. Candidates joining the team will be part of a culture that values teamwork, customer satisfaction, and continuous improvement, making it an excellent opportunity for those passionate about hospitality and fine dining.
Job Requirements
- Complete and pass required training modules
- Know work schedule and arrive on time
- Meet standards for uniform and professional appearance
- Ability to greet guests with warmth and professionalism
- Effective communication skills
- Ability to anticipate guest flow and coordinate seating
- Willingness to assist with meetings, banquets, and special events
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and work in a fast-paced environment
- Professional appearance and punctuality
- Basic knowledge of reservation systems and phone etiquette
- Friendly and welcoming demeanor
Job Duties
- Greet guests in person and by phone to schedule reservations
- Assist guests upon arrival and coordinate seating assignments
- Manage flow of guests using rotation seating and waiting lists
- Maintain clean and organized host station and lobby
- Complete opening, side, and closing duties as assigned
- Communicate guest requests, complaints, and improvement ideas to managers
- Support team members and perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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