Job Overview
Compensation
Type:
Hourly
Rate:
Exact $14.81
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
Professional development opportunities
flexible scheduling
Job Description
Invited is a leading company in the hospitality and service industry, established in 1957 with a longstanding tradition of fostering connections and enriching the lives of our members, guests, and over 17,000 employees nationwide. As the largest owner and operator of private clubs across the United States, Invited operates over 150 distinguished country clubs, city clubs, and athletic clubs. Our clubs are renowned for their first-class amenities, which include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers, providing an exceptional experience for members and guests alike.
Invited's culture emphasizes inclusivity, exce... Show More
Invited's culture emphasizes inclusivity, exce... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in service industry preferred
- Previous experience working a telephone system preferred
- Can be trusted to hold all member information strictly confidential
- Ability to communicate and follow instructions
Job Qualifications
- Previous experience in service industry preferred
- Previous experience working a telephone system preferred
- Ability to communicate and follow instructions
- High school diploma or equivalent
Job Duties
- Maintain invited service standards as outlined in the f&b service training program at high standards
- Know members names and greet them promptly in a polite manner to provide a warm welcome, displaying a high-quality level of service
- Converse with members and guests in an outgoing and friendly manner
- Focus attention on members' and guests' needs and remain calm, professional, and courteous at all times, even when under pressure
- Close out podium at the end of each shift and maintain it in an orderly fashion
- Ensure daily assignments and side work is complete in respective areas to meet club standards
- Notify management of member/guest complaints at the time they occur and practice good service recovery by rectifying any complaints as soon as possible
- Interact with members/guests professionally, helping them with changes and last-minute requests as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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