Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $16.00
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Work Schedule

Flexible
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Benefits

401k eligibility
Health Insurance
Dental Insurance
Vision Insurance
critical illness insurance
accident insurance
legal insurance
Referral Bonus

Job Description

Sullivans Steakhouse is a well-established dining destination known for its high-quality steaks and exceptional customer service. As part of the Dividend Restaurant Group, this steakhouse prides itself on offering a classic yet inviting dining experience that combines excellent cuisine with a warm, welcoming atmosphere. The restaurant caters to guests who appreciate premium cuts of meat, attentive service, and a comfortable, elegant setting. With a strong reputation in the hospitality industry, Sullivans Steakhouse attracts both local patrons and visitors looking for a memorable dining outing. Employment with Sullivans Steakhouse means joining a reputable restaurant group that values its team members and provides a supportive work environment. This position as a Host is integral to the overall guest experience, setting the tone for an exceptional visit from the moment guests arrive.

The Host role at Sullivans Steakhouse is designed for individuals who are enthusiastic about hospitality and have a passion for delivering excellent customer service. Hosts are responsible for greeting guests warmly, managing the waitlist efficiently during peak hours, and ensuring the dining area is organized and clean. This position requires excellent interpersonal skills, the ability to stay calm under pressure, and a dedication to maintaining a positive atmosphere. As the first point of contact for guests, Hosts embody the spirit of genuine hospitality and contribute significantly to guest satisfaction and return patronage. This role offers an opportunity to work in a fast-paced, team-oriented environment where service excellence is paramount. Employment benefits include eligibility for 401k after 30 days of employment, health, dental and vision insurance, ancillary insurance options such as critical illness, accident, and legal insurance, and referral bonuses for bringing new team members onboard. The role typically involves shifts during busy dining hours and requires standing for extended periods. Sullivans Steakhouse encourages applicants who are motivated, friendly, and eager to join a growing team to apply via their online platform at the Dividend Restaurant Group Careers website.

Job Requirements

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Ability to stand for extended periods
  • Availability to work evenings, weekends, and holidays
  • Ability to communicate clearly and professionally
  • Team-oriented personality

Job Qualifications

  • Excellent interpersonal and communication skills
  • Ability to manage guest flow and waitlist efficiently
  • Strong organizational skills
  • Previous experience in hospitality or customer service preferred
  • Ability to remain calm and professional during busy periods
  • Friendly and approachable demeanor
  • Basic computer literacy for managing reservations and waitlists

Job Duties

  • Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single guest feel welcome upon arrival
  • Manage restaurant waiting list during high volume to accurately set guest expectations
  • Maintain a clean and organized work area and complete cleaning as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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