Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Flexible Schedule
Employee Discounts
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Job Description
The hiring venue is a well-established restaurant dedicated to providing an exceptional dining experience for all guests. With a strong reputation in the hospitality industry, this restaurant emphasizes a warm and welcoming atmosphere, ensuring customers always feel valued from the moment they walk through the door. The establishment focuses on delivering outstanding service, delicious food, and an inviting ambiance, making it a preferred destination for locals and visitors alike. As a cornerstone of a quality dining experience, the restaurant prioritizes friendly and efficient guest interactions, operating with a highly motivated team committed to excellence and guest satisfaction. This role is... Show More
Job Requirements
- Strong ability to provide attention to detail
- carrying or lifting items weighing up to 50 pounds
- handling objects including food and utensils, products, speaking over and operating phones
- standing, bending, stooping, and kneeling
- must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility
- at least one year of experience with customer service and/or hosting
- must speak fluent English
- may be required to work nights, weekends, and/or holidays
Job Qualifications
- At least one year of experience with customer service and/or hosting
- must speak fluent English, other languages preferred
- communication skills are utilized a significant amount of time when interacting with others
- demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company
- reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system
- must be able to read, review and understand seating charts
- basic mathematical skills are used frequently
- may be required to work nights, weekends, and/or holidays
Job Duties
- Answers the phones and taking messages/reservations
- maintaining an accurate wait when necessary
- welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience
- greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction
- communicate effectively with all guests
- communicate problems to management immediately
- coordinate seating arrangements to provide fast and courteous service to guests
- occasional bussing of tables when needed to expedite efficient seating of waiting guests
- anticipate needs of scheduled special parties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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