Host - Sports & Social Allentown

Sports & Social Allentown is a unique and vibrant sports bar and social lounge located in the heart of downtown Allentown. Spanning 10,000 square feet, this venue is designed to provide an unparalleled sports viewing and social experience. Equipped with state-of-the-art audiovisual technology including numerous TV screens and an impressive LED display that showcases multiple games and sporting events simultaneously, Sports & Social is the perfect destination for sports enthusiasts and socialites alike. The venue combines a lively atmosphere with modern comforts to create a welcoming environment where guests can enjoy top-tier entertainment alongside delicious food and drinks.\n\nGuests at Sports & Social can expect an elevated dining and beverage experience. The menu features made-from-scratch items that cater to a variety of tastes, complemented by a carefully curated selection of cocktails that enhance the social atmosphere. In addition to the food and drinks, the venue hosts live music and special events several days per week, fostering a dynamic and engaging environment for guests. A wide variety of interactive social games are also available, ensuring there is always something fun and exciting to participate in for visitors of all ages and interests.\n\nThe Host role at Sports & Social Allentown is critical in delivering excellent customer service and creating a memorable dining and social experience for every guest. Hosts serve as the first and last point of contact for visitors, greeting guests with friendliness and professionalism and ensuring that each patron feels valued and attended to. Responsibilities include managing reservations and waitlists, answering phone calls, maintaining clear communication with guests and management, and coordinating efficient seating arrangements to optimize service speed and guest satisfaction. The role demands exceptional interpersonal and communication skills, as well as the ability to multitask in a fast-paced environment.\n\nAdditionally, hosts may be required to assist with bussing tables during busy periods to facilitate quicker seating of guests, and to anticipate the needs of special parties or events. Physical stamina is important, as the position involves standing for long periods, moving throughout the venue, and occasionally lifting items weighing up to 50 pounds. This role is essential to upholding the high standards of hospitality that Sports & Social Allentown is known for, making it an excellent opportunity for candidates seeking to develop their customer service and hospitality careers in an exciting, energetic setting. The position may require working nights, weekends, and holidays to accommodate the venue’s operating hours and special events schedule. This is a full-time or part-time position focused on providing exceptional guest engagement and support within a bustling sports and social environment.