Host/ Server Assistant

Out West Restaurant Group is the largest franchisee of Outback Steakhouse in the United States, operating a well-established and beloved Australian-themed restaurant chain that first opened in March 1988. Renowned for combining serious attention to food quality with a fun, welcoming atmosphere, Outback Steakhouse offers a unique dining experience centered around the core philosophy of treating customers 'Just Right.' This culture fosters respect, camaraderie, and enthusiasm among employees, known as 'Outbackers,' who are trained to take pride in delivering exceptional service and memorable dining experiences. Out West Restaurant Group has earned several prestigious accolades, including ranking in the Monitor 200 Award's Top 50 Franchisees in the U.S. for four consecutive years and winning the International Franchise Association's Franchisee of the Year Award in 2022 for excellence in community service. The group also actively supports non-profit organizations like California Care and CORE, which provide crucial assistance to restaurant employees and their families during difficult times.

The Host/Server Assistant role at Out West Restaurant Group is a dynamic, front-facing position critical to creating great first and last impressions for every guest. This position is both fun and rewarding, offering a competitive pay rate starting at $15.16 per hour with tip eligibility in compliance with Colorado labor standards. The role involves greeting guests warmly upon arrival, seating them efficiently, and providing attentive support to the service team to ensure an AUS-SOME dining experience that makes guests leave happier than when they came in. Host/Server Assistants help maintain the flow of the restaurant by managing wait times, bussing tables, delivering food, and supporting overall dining room cleanliness and hospitality standards.

Working as a Host/Server Assistant is ideal for those seeking a fast-paced work environment where teamwork, genuine conversation, and a positive attitude are essential. Individuals in this role must be reliable and adaptable, able to handle various tasks ranging from answering phones and upselling menu items to assisting servers and maintaining sanitation and food safety standards. The position offers numerous growth opportunities, including access to leadership training programs such as the Shift Leader program, providing plenty of room for career advancement within the company.

Out West Restaurant Group emphasizes a hospitable culture that values hard work, recognition, and personal development alongside employee well-being. Benefits include comprehensive health insurance (medical, dental, vision) for eligible employees, accrued paid sick leave up to 48 hours annually, paid leave during public health emergencies, meal discounts, flexible scheduling, and a company-sponsored Employee Assistance Program. Additionally, Out West closes on Thanksgiving and Christmas to allow employees to spend holidays with family and friends.

This role requires individuals who can thrive in a physically demanding environment, capable of lifting up to 30 pounds, standing or walking for extended periods, and performing repetitive motions like bending or stooping. Visual acuity is also important given the need to work in low or varying light conditions. The company is dedicated to providing reasonable accommodations for individuals with disabilities to perform essential job functions. Out West also adheres strictly to employment eligibility verification through E-Verify.

Overall, joining Out West Restaurant Group as a Host/Server Assistant offers an exciting career opportunity within a supportive workplace that champions respect, inclusion, and a deep commitment to both guest satisfaction and employee growth.