Host person

SVR Management II LLC operates Silverado Resort, a renowned hospitality establishment offering exceptional services to its guests. Silverado Resort is a prominent resort known for its commitment to outstanding guest experiences and high standards of service. The company prides itself on a strong service culture focused on creating memorable guest interactions through their Service culture - 4 Keys to creating guests for life. Silverado Resort encourages team collaboration and actively invests in its workforce by promoting programs like team member referrals and talent ambassador initiatives. The resort is dedicated to providing a positive work environment and opportunities for employee growth, reflecting their commitment to excellence in the hospitality industry.

The Host position at Silverado Resort is an integral role focused on ensuring a seamless greeting and seating process for guests across the resort’s various dining outlets. This hourly role pays $16.90 plus tips, spotlighting its value in delivering prompt and courteous service to guests throughout their dining experience. Hosts at Silverado Resort are responsible for not only welcoming guests and managing reservations but also supporting servers by attending to guests’ needs and ensuring overall guest satisfaction. The role demands a balance of customer service skills, attention to detail, and teamwork, as hosts assist with cashier reports, reservations, side work, and adherence to company standards such as knowledge of state liquor laws and resort policies. Additionally, the position requires participation in all resort meetings and trainings, reinforcing a commitment to continuous learning and alignment with the resort’s service culture.

This role requires an individual who is dynamic, solicitous, and ready to assist in maintaining the high standards Silverado Resort is known for. Candidates must be able to work long hours and physically handle medium work demands such as standing for extended periods and occasionally lifting up to 50 pounds. The resort also prioritizes certifications like Responsible Beverage Service and Food Handlers Certification as mandated by California law, emphasizing the importance of safety and regulatory compliance. As a host, you become a crucial part of the guest experience journey, setting the tone for an enjoyable dining atmosphere and helping the resort maintain its reputation for exceptional service. Furthermore, Silverado Resort is an equal opportunity employer committed to diversity and inclusivity, ensuring a professional and supportive workplace for all employees.