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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Referral Program
Training and Development
equal opportunity employment
Job Description
SVR Management II LLC operates Silverado Resort, a renowned hospitality establishment offering exceptional services to its guests. Silverado Resort is a prominent resort known for its commitment to outstanding guest experiences and high standards of service. The company prides itself on a strong service culture focused on creating memorable guest interactions through their Service culture - 4 Keys to creating guests for life. Silverado Resort encourages team collaboration and actively invests in its workforce by promoting programs like team member referrals and talent ambassador initiatives. The resort is dedicated to providing a positive work environment and opportunities for employee growth,... Show More
Job Requirements
- minimum wage hourly rate of 16.90 plus tips
- ability to work long hours
- ability to stand and work for extended periods of time
- able to lift, carry, push, pull up to 50 pounds occasionally and/or 20 pounds frequently
- ability to bend, stoop, or reach as needed
- knowledge of state liquor laws
- ability to prepare cashier report
- ability to take reservations accurately
- knowledge of resort policies and safety rules
- strong communication and customer service skills
Job Qualifications
- in compliance with California laws, responsible beverage service and food handlers certification are required
Job Duties
- adhere to the company's service culture - 4 keys to creating guests for life
- actively participate in team member referral program and be a talent ambassador for Silverado Resort
- participate in all resort required meetings and trainings
- greet and seat guests at appropriate tables in a timely manner
- be attentive of guests' needs assist in providing a pleasant dining experience
- know how to prepare cashier report at the end of the shift
- know how to properly take reservations for outlets
- ensure quality control of menus with regard to cleanliness and appearance
- perform opening and closing duties according to established side work checklist
- be able to answer the telephone according to standards
- have a complete knowledge of standards of service for receiving a room service order
- have a thorough knowledge of menus and current specials in all applicable departments
- assist servers and cashiers in the servicing of guests as needed
- know and understand the state liquor laws
- ensure overall guest satisfaction
- assist the server when needed
- abide by all resort policies and safety rules
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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