Host person

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Exact $16.90

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Referral Program

Training and development opportunities

Equal employment opportunity

Job Description

SVR Management II LLC operates the Silverado Resort, a distinguished hospitality establishment known for its commitment to excellence in guest services. The resort prides itself on creating memorable experiences for its guests through exceptional dining, luxurious accommodations, and a welcoming atmosphere. With a strong emphasis on customer satisfaction and a service culture rooted in the 4 Keys to creating guests for life, Silverado Resort is dedicated to maintaining high standards in all aspects of its operations. As an equal opportunity employer, SVR Management II LLC is committed to diversity and inclusion, providing equal employment opportunities without regard to race, color,... Show More

Job Requirements

High school diploma or equivalent
Compliance with California laws for Responsible Beverage Service certification
Food Handlers Certification required
Ability to lift up to 50 pounds occasionally and/or 20 pounds frequently
Must be able to stand and work for extended periods during service hours
Ability to bend, stoop or reach as needed
Must be willing to work long hours
Must be legally authorized to work in the United States

Job Qualifications

Responsible Beverage Service certification
Food Handlers Certification
Knowledge of state liquor laws
Ability to stand and work for extended periods
Excellent communication and customer service skills
Ability to prepare cashier reports
Understanding of hospitality service culture
Ability to perform opening and closing duties

Job Duties

Adhere to the company’s Service culture – 4 Keys to creating guests for life
Actively participate in team member referral program and be a Talent Ambassador for Silverado Resort
Participate in all resort required meetings and trainings
Greet and seat guests at appropriate tables in a timely manner
Be attentive of guests’ needs and assist in providing a pleasant dining experience
Prepare cashier report at the end of the shift
Take reservations for outlets properly
Ensure quality control of menus with regard to cleanliness and appearance
Perform opening and closing duties according to established side work checklist
Answer the telephone according to standards
Have complete knowledge of standards of service for receiving a room service order
Have thorough knowledge of menus and current specials in all applicable departments
Assist servers and cashiers in the servicing of guests as needed
Know and understand state liquor laws
Ensure overall guest satisfaction
Assist the server when needed
Abide by all resort policies and safety rules
Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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