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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Professional development opportunities
Work-life balance
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence and delivering memorable experiences to guests around the world. As a multinational hospitality company, Marriott operates a wide portfolio of hotels and lodging facilities across various brands, each known for its unique service standards and high-quality accommodations. Marriott International prides itself on fostering an inclusive work environment where diversity is celebrated, and associates are empowered to bring their best selves to work every day. The company’s mission revolves around providing exceptional customer experiences while upholding the highest standards in service, safety, and operational... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- availability to work full-time
- ability to stand, sit, or walk for extended periods
- capability to move and lift objects up to 10 pounds without assistance
- strong communication skills
- ability to work in a fast-paced hospitality environment
- adherence to company safety and security policies
- professional personal appearance
- willingness to complete safety training and certifications
- ability to maintain confidentiality
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- basic math skills
- guest relations and customer service skills
- phone etiquette
- ability to maintain cleanliness and organization
- teamwork and interpersonal skills
- willingness to learn and adapt
- ability to follow company policies and safety procedures
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding clean available tables
- pull out chairs and place menus in front of guests
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings, organizing seating for groups with special needs
- ensure place settings are appropriate with napkins and clean silverware
- check menus for cleanliness, currency, and abundance
- maintain cleanliness of work areas practicing clean-as-you-go procedures
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow company safety and security policies and procedures
- report accidents, injuries, and unsafe conditions to management
- complete required safety training and certifications
- maintain clean and professional personal appearance
- protect company assets and uphold confidentiality
- welcome and acknowledge guests according to standards
- communicate clearly and professionally with guests and colleagues
- answer telephones using proper etiquette
- develop and maintain positive working relationships
- support team goals
- listen and respond appropriately to employee concerns
- adhere to quality expectations and standards
- stand, sit, or walk for long periods
- move, lift, carry, push, or pull objects up to 10 pounds
- perform other reasonable job duties as assigned
Job Criteria
Experience
No experience required
Job Location
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