Host or Hostess- Passaggio

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence and delivering memorable experiences to guests around the world. As a multinational hospitality company, Marriott operates a wide portfolio of hotels and lodging facilities across various brands, each known for its unique service standards and high-quality accommodations. Marriott International prides itself on fostering an inclusive work environment where diversity is celebrated, and associates are empowered to bring their best selves to work every day. The company’s mission revolves around providing exceptional customer experiences while upholding the highest standards in service, safety, and operational efficiency. Marriott’s dedication to these principles has made it one of the most trusted and respected names in the lodging industry globally.

The role of a Restaurant Host/Hostess at Marriott International is a vital position that ensures guests receive outstanding hospitality from the moment they arrive. This full-time role involves greeting guests warmly, managing seating arrangements efficiently, and maintaining the overall dining environment in impeccable condition. Hosts are the first point of contact between the restaurant and its patrons, meaning they play a crucial role in creating a welcoming atmosphere that encourages repeat visits and positive reviews. The position requires keen attention to detail, excellent communication skills, and the ability to coordinate with the restaurant team to provide seamless service.

Key responsibilities include greeting guests and determining the size of their party, seating them at clean and prepared tables, pulling out chairs, and providing menus that are clean, current, and orderly. Restaurant Hosts guide guests throughout the dining rooms, ensuring their comfort and satisfaction, while also managing table and chair arrangements, especially for groups with special needs. They ensure that place settings are standardized and that guests receive all necessary dining utensils and napkins. Maintaining cleanliness throughout the workspace and dining area is a continual part of the role, alongside monitoring the dining environment for safety and seat availability.

This position requires adherence to all safety and security protocols, reporting any accidents or unsafe conditions promptly, and completing mandatory safety training. Personal grooming and professional appearance are also important, as Hosts represent the brand's image. Strong interpersonal skills are essential since this role involves frequent interaction with guests and team members, requiring clear communication, patience, and a positive attitude. The physical demands include standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance. The Restaurant Host/Hostess role at Marriott International offers a dynamic work environment with opportunities to develop hospitality skills and contribute to a premier guest experience.