Host or Hostess

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to creating exceptional guest experiences across a diverse portfolio of brands. Among these brands is JW Marriott, part of Marriott's luxury collection, which operates more than 100 distinguished properties in gateway cities and unique resort destinations worldwide. JW Marriott is committed to fostering a workplace culture where associates are valued, supported, and empowered, underpinned by the company philosophy that happy employees translate to happy guests. The brand takes pride in its rich legacy established by J. Willard Marriott and emphasizes innovation, genuine service, and holistic well-being for its team members.

The role of Guest Service Support Expert at JW Marriott entails much more than traditional food service tasks. This position is integral to delivering a memorable and unique experience for guests, blending exceptional food and beverage services with impeccable hospitality. The Guest Service Support Expert is responsible for a variety of support services that ensure smooth food and beverage operations. This includes setting tables, assisting kitchen staff, cleaning work areas, replenishing supplies, and providing any necessary support that enhances the overall dining experience. The role demands a proactive approach, with associates moving actively throughout their shifts, managing physical tasks that require lifting, bending, and careful handling of equipment and materials.

Safety, professionalism, and adherence to company policies and quality standards are crucial components of success in this role. The Guest Service Support Expert maintains a professional appearance and communication style, contributing to a safe and welcoming environment for both guests and coworkers. This position is ideal for individuals who are energetic, hands-on, and passionate about hospitality, even if they are at the beginning of their career or have limited experience in the food and beverage sector. Marriott International values diversity and inclusivity, offering equal employment opportunities and a workplace where everyone’s unique backgrounds are respected and celebrated.

As part of the JW Marriott team, associates benefit from numerous opportunities for personal and professional growth, including training, development, and recognition programs within a luxury hospitality environment. JW Marriott’s commitment to holistic well-being ensures associates are supported physically, mentally, and socially, reflecting the same care offered to guests under The JW Treatment philosophy. Joining Marriott Hotels means becoming part of a global family dedicated to delivering "Wonderful Hospitality. Always." and providing guests with exceptional service rooted in genuine care and innovation.