IHOP logo

Host or Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities
On demand earned wage access

Job Description

IHOP has been a beloved breakfast restaurant since 1958, known for its inviting atmosphere where people gather to enjoy meals, take study breaks, or share moments before and after sporting events. Over the decades, IHOP has become synonymous with hospitality and warmth, epitomized by the friendly smiles shared among guests and staff alike. The company prides itself on providing a welcoming environment that encourages connection and comfort through its food and service. IHOP's dedication to its guests is so deeply embedded in its culture that its brand logo features a smile, symbolizing the genuine joy and friendliness experienced at every location.

As a Host or Hostess at IHOP, you will play an integral role in maintaining the welcoming and joyful ambiance that guests expect. This role is pivotal in creating positive first impressions by greeting guests promptly, courteously, and cheerfully, ensuring everyone feels appreciated from the moment they enter. You will manage seating arrangements efficiently, accommodate special needs including boosters, highchairs, and accessibility considerations, and handle phone calls with professionalism. Additionally, your responsibilities will include taking and entering To-Go orders, packaging them carefully for customers, and managing the waitlist during busy periods. Your role serves as a key communication link between guests and kitchen staff, ensuring orders are accurately relayed and guests receive timely service.

The position requires excellent multitasking skills and the ability to thrive in a fast-paced environment, as well as a strong sense of teamwork and effective communication. Flexibility in working hours and readiness to work shifts are essential, making this a great opportunity for individuals who enjoy engaging with people and working in a dynamic, customer-focused setting. IHOP offers competitive pay, flexible hours, and extensive training designed to equip you with the skills you need to succeed and progress within the company. Additional benefits include real advancement opportunities and on-demand earned wage access through the Rain App, enabling non-tipped team members to receive part of their daily earnings before payroll day.

Joining IHOP as a Host or Hostess means becoming part of a friendly team dedicated to delivering exceptional customer service and memorable dining experiences. If you enjoy working with people, are organized, and take pride in providing superb service, this role offers a fulfilling career path within a well-established and popular restaurant brand.

Job Requirements

  • Prior experience as a host is a plus
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must be a team player

Job Qualifications

  • Prior experience as a host is a plus
  • Strong teamwork and communication skills
  • Ability to handle money transactions responsibly
  • Ability to multitask and act quickly
  • Flexibility to work in shifts
  • Must be a team player

Job Duties

  • Greeting guests promptly, seating guests efficiently, escorting guests to their tables, opening doors for guests upon arrival and departure, accommodating special needs such as boosters and highchairs, processing To-Go and delivery orders accurately, managing the wait list during busy times, providing menu recommendations and information, taking orders using software or order slips, communicating order details to kitchen staff, delivering food and beverages in a timely manner, providing exceptional customer experience

Job Criteria

Experience

Entry Level (1-2 years)


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