IHOP logo

Host or Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities
On demand earned wage access
Paid Time Off
employee discount
Referral program

Job Description

IHOP is a beloved restaurant brand that has been a staple in the dining industry since 1958. Renowned for its welcoming atmosphere and delicious breakfast offerings, IHOP provides a friendly and engaging environment for guests to gather and enjoy quality meals at any time of the day. With millions of smiles shared over the years, IHOP has built its reputation on exceptional customer service and a warm, community-focused culture. The company has evolved its brand to reflect its commitment to happiness and connection, symbolized by a smile incorporated into its logo. Known for its wide menu selections from breakfast classics to comforting meals, IHOP is dedicated to creating a memorable dining experience for every guest. The restaurant operates with a spirit of fun and inclusivity, making it a popular choice for families, students, sports fans, and people from all walks of life.

The Host or Hostess position at IHOP is essential in maintaining the welcoming environment the brand is known for. This role involves greeting guests with cheerfulness and courtesy, promptly seating them, and ensuring a smooth transition throughout their dining experience. As a Host/Hostess, you will be the first point of contact for guests, setting the tone for outstanding service from the moment they enter. The job includes managing the seating and wait lists efficiently, accommodating special needs such as highchairs or wheelchair access, and assisting with to-go and delivery orders by processing and packaging these promptly and accurately.

This position offers flexible scheduling options across daytime, evening, and overnight shifts, catering to various availability needs. Starting pay is competitive at $14.00 per hour, with opportunities to work full-time or part-time. A comprehensive training program is provided to ensure you have the skills and knowledge needed to succeed. Employees also benefit from advancement opportunities within the company, making this a role with potential for career growth. Additional perks include on-demand earned wage access via the Rain App, enabling employees to request partial earnings before the regular payday, enhancing financial flexibility. Overall, this role is perfect for someone who thrives in a fast-paced, team-oriented environment and enjoys creating positive guest experiences.

Job Requirements

  • No education required
  • prior experience as a host is a plus
  • ability to multitask and act quickly
  • ability to handle money transactions responsibly
  • flexible and ready to work in shifts
  • must be a team player
  • strong communication skills

Job Qualifications

  • Prior experience as a host is a plus, ability to multitask effectively, strong teamwork and communication skills, ability to handle money transactions responsibly, flexible and ready to work varied shifts, team player attitude

Job Duties

  • Greeting guests promptly, seating guests cheerfully and courteously, escorting guests to their tables, opening doors for guests arriving and departing, accommodating special needs such as boosters and highchairs, processing to-go and delivery orders, managing the wait list during busy times, providing menu recommendations, taking orders by software or memory, communicating order details to kitchen staff, delivering food and beverages timely to outdoor guests, providing exceptional customer service

Job Criteria

Experience

No experience required


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