Host | Hostess

Keke's Breakfast Cafe is a renowned franchise dedicated to providing a warm, welcoming dining experience through its commitment to exceptional customer service and quality food. Each location is independently owned and operated by franchisees, allowing for local management decisions tailored to community needs while still upholding the high standards of the Keke's brand. This restaurant is a favored breakfast and brunch destination, known for its friendly environment and fresh menu options that cater to diverse tastes. It attracts a wide range of guests, from families looking for a hearty meal to professionals stopping in for a quick yet satisfying breakfast. Operating with a focus on guest satisfaction, Keke's Breakfast Cafe fosters a team culture that values respect, efficiency, and a strong work ethic. Employees are considered the heart of the operation, delivering the welcoming ambiance that keeps customers coming back.

The position of Host at Keke's Breakfast Cafe plays a critical role in the guest experience, offering the very first impression of hospitality. The Host is responsible for warmly greeting guests upon arrival, ensuring they feel valued from the outset. This role involves managing the seating process efficiently to accommodate guests’ preferences and optimize the flow of the restaurant’s service sections. The Host must be adept at communicating accurate wait times when seating is delayed, issuing pagers, and making guests feel comfortable while they wait. Beyond the front-of-house operational responsibilities, the Host walks guests to their tables, presenting menus and silverware to prepare them for a seamless dining experience. The position requires attentiveness to special seating requests and the ability to balance customer flow to maintain timely service.

The Host also serves as a representative of Keke’s friendly ambiance, thanking guests as they leave and inviting them to return, which enhances customer loyalty and positive word-of-mouth. Maintaining cleanliness in the host area, floors, and door glass is another key responsibility to uphold the aesthetic and hygiene standards of the establishment. This full-time role demands availability from 6:00 am to 4:00 pm every day including holidays, signifying the importance of commitment and reliability. Applicants should consider Keke's as their primary place of employment to ensure consistency in service quality.

No previous restaurant experience is required, making this an excellent entry-level opportunity for those passionate about customer service and hospitality. Clear communication skills, exceptional grooming, and the physical capability to stand for up to 8 hours are essential. The dress code requires dark blue jeans, a black belt, and black non-slip shoes, with no visible tattoos while wearing short sleeve uniforms, supporting the cafe's professional image. As an independently franchised brand, each Keke's Breakfast Cafe location maintains autonomy in hiring, and inquiries or applications must be directed to individual franchise locations. This ensures personalized management approaches aligned with community and regional preferences but grounded in the consistent standards of the Keke's Breakfast Cafe brand.