Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Terranea Resort is a renowned luxury resort located in Rancho Palos Verdes, California, offering guests an extraordinary experience with beautiful ocean views, world-class amenities, and exceptional service. Known for its commitment to excellence and a strong emphasis on guest satisfaction, Terranea Resort provides an inspiring work environment where associates are encouraged to develop their skills and grow professionally. This resort operates in the hospitality industry, combining the comfort of resort living with the sophistication of fine dining and entertainment. Every team member plays a crucial role in maintaining the resort's high standards and ensuring that guests enjoy a memorable stay.Show More
Job Requirements
- High School diploma preferred
- Food Handler's Card needed
- hospitality experience preferred
Job Qualifications
- Energetic, enthusiastic and motivational individual
- must be able to speak, comprehend, and read English
- must have strong communication skills
- ability to implement and uphold service standards
- ability to interact with all associates and guests of the resort
- ability to work well in stressful, high-pressure situations
- must be able to stand or walk for long periods of time
Job Duties
- Provide an exceptional guest experience
- maintain the company image and vision statement
- participate in ongoing training and encourage the personal development of all associates
- greet guests at the door and escort/direct them to a table
- set tables according to service standards
- introduce the guest's server as they sit down
- communicate with the kitchen regarding guest counts and length of wait for tables
- always smile and greet guests with a warm welcome
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas and hostess stand throughout the day
- make silverware roll ups throughout the shift
- ensure uniform and personal appearance are clean and professional
- welcome and acknowledge all guests according to company standards
- run food and bus tables when you find extra time
- anticipate and address guests' service needs
- check the restroom and perimeter of the restaurant every 30 minutes to ensure cleanliness
- thank guests with genuine appreciation
- perform other reasonable job duties as requested by supervisors
- adhere to departmental policies and procedures
- effectively communicate with peers, management, line and front of the house employees
- be responsible for the cleanliness of the immediate work area as well as the general property and perimeter
- subscribe to proper grooming, dress and uniform standards as set forth by company policy
- be courteous to all guests and coworkers
- be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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