Host Manager

Crossover Health is pioneering a transformative approach to healthcare, aiming to create the future of health as it should be. It is a national, team-based medical group dedicated to promoting wellbeing and prevention, extending far beyond the boundaries of traditional sick care models. At its core, Crossover Health implements a revolutionary model called Primary Health, which is founded upon trusted relationships, an interdisciplinary care team approach, and outcomes-based payment structures. This innovative healthcare framework seamlessly integrates primary care, physical medicine, mental health services, health coaching, care navigation, and various other disciplines to provide comprehensive patient-centered solutions.

The company delivers care through various modalities including in-person visits, virtual consultations, and asynchronous messaging, thereby ensuring a surround-sound healthcare experience. The vision of Crossover Health is to build and nurture a proactive community of members who view healthcare as an integral and proactive part of their lifestyle rather than a reactive necessity. With a robust network of expert medical professionals, the company is committed to fostering healthier lives through accessible, personalized, and high-quality care.

The role of Host Manager at Crossover Health is a pivotal position responsible for overseeing the operational effectiveness and administrative activities of assigned clinics within a given market. The Host Manager provides leadership and strategic direction to the Host Teams to ensure an exceptional member experience. This position demands a highly organized individual who excels in communication and coordination across multiple stakeholders. The Host Manager ensures the optimal use of practice technology, organizes and facilitates team meetings, and drives initiatives that uphold the company’s promise of delivering superior healthcare experiences.

This role involves close collaboration with Practice Managers and Physician Managers to harmonize workflow processes, align goals, and uphold adherence to both departmental and state policies ensuring uniform quality of care across all clinics. The Host Manager also plays a critical role in mentoring and developing staff, promoting professional growth, accountability, and fostering an environment of excellent employee relations. By continuously analyzing clinic metrics such as quality of care, member satisfaction, and operational efficiency, the Host Manager implements data-driven action plans to drive continuous improvement and success.

Furthermore, the Host Manager champions the deployment of new programs and innovative health service delivery initiatives. This includes managing training, staff scheduling, and member engagement activities in partnership with practice leadership. The role requires a comprehensive understanding of host team workflows, market-specific offerings, and employer-sponsored health insurance policies to effectively support members. This position involves daily travel to assigned clinic locations and demands physical stamina due to frequent standing, walking, and occasional lifting.

The compensation for this role ranges from $71,211 to $92,575 annually, with potential eligibility for annual bonuses. In addition to competitive pay, Crossover Health offers a comprehensive benefits package including medical, dental, and vision insurance, disability coverage, life insurance, paid time off, and a 401(k) plan. This position exemplifies a commitment to excellence, innovation, and community-focused healthcare leadership in a rapidly evolving industry.