
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, the International House of Pancakes, is a renowned American restaurant chain known for its extensive menu of breakfast, lunch, and dinner options. For over 65 years, IHOP has built a strong reputation for serving delicious food in a friendly and welcoming environment. The company emphasizes quality, customer satisfaction, and innovation in the hospitality industry, making it a leader and expert in dining experiences that bring smiles to guests' faces. With numerous locations across the country, IHOP is committed to creating memorable moments for families, friends, and individuals who come through its doors. Being part of the IHOP team means joining a family that values growth, teamwork, and a fun work atmosphere.
The Lovell Road location of IHOP is currently seeking a friendly and energetic Host to be the initial point of contact for guests, offering a warm welcome and ensuring smooth seating and guest satisfaction. This role is pivotal in creating a positive atmosphere as the Host manages waitlists, seating charts, and helps with to-go orders and customer inquiries in a fast-paced environment. The position offers a starting wage of 12 dollars per hour and requires availability on weekends. It provides a variety of benefits, including paid vacation, health, dental, and vision insurance, flexible schedules, free shift meals, family discounts, on-the-job training, and opportunities for career advancement. Additional perks include a discount program covering travel, gyms, cell phones, and more.
The Host role at IHOP is perfect for individuals with a passion for excellent customer service and hospitality. The job demands strong communication and interpersonal skills, the ability to multitask during busy periods, and a positive attitude throughout the shift. The physical requirements include standing for long periods and the ability to lift up to 25 pounds, which makes it suitable for people who enjoy an active work environment. The Host collaborates closely with the restaurant's servers, managers, and kitchen staff to maintain a seamless guest experience. Responsibilities extend beyond greeting guests to include managing phone calls, handling guest feedback, and supporting light cleaning and restocking tasks.
Joining IHOP also means becoming part of a company that supports its employees’ work-life balance by offering flexible schedules, which can accommodate those who require varied shifts or family commitments. The atmosphere at IHOP is designed to foster lasting friendships and provide employees with opportunities to grow their skills and advance their careers within the organization. If you thrive in dynamic settings and enjoy contributing to a team-focused culture, this position offers a rewarding experience in the hospitality industry along with valuable benefits and training.
The Lovell Road location of IHOP is currently seeking a friendly and energetic Host to be the initial point of contact for guests, offering a warm welcome and ensuring smooth seating and guest satisfaction. This role is pivotal in creating a positive atmosphere as the Host manages waitlists, seating charts, and helps with to-go orders and customer inquiries in a fast-paced environment. The position offers a starting wage of 12 dollars per hour and requires availability on weekends. It provides a variety of benefits, including paid vacation, health, dental, and vision insurance, flexible schedules, free shift meals, family discounts, on-the-job training, and opportunities for career advancement. Additional perks include a discount program covering travel, gyms, cell phones, and more.
The Host role at IHOP is perfect for individuals with a passion for excellent customer service and hospitality. The job demands strong communication and interpersonal skills, the ability to multitask during busy periods, and a positive attitude throughout the shift. The physical requirements include standing for long periods and the ability to lift up to 25 pounds, which makes it suitable for people who enjoy an active work environment. The Host collaborates closely with the restaurant's servers, managers, and kitchen staff to maintain a seamless guest experience. Responsibilities extend beyond greeting guests to include managing phone calls, handling guest feedback, and supporting light cleaning and restocking tasks.
Joining IHOP also means becoming part of a company that supports its employees’ work-life balance by offering flexible schedules, which can accommodate those who require varied shifts or family commitments. The atmosphere at IHOP is designed to foster lasting friendships and provide employees with opportunities to grow their skills and advance their careers within the organization. If you thrive in dynamic settings and enjoy contributing to a team-focused culture, this position offers a rewarding experience in the hospitality industry along with valuable benefits and training.
Job Requirements
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
- Strong communication skills
- Ability to work in a fast-paced environment
- Customer service orientation
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and a positive attitude
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Accurately manage the seating chart and assign tables to guests based on their party size and wait times
- Provide menus and inform guests about specials or promotions
- Answer phone calls, complete to-go orders, and assist with any inquiries or requests
- Maintain a clean and organized front-of-house area, including waiting areas and host stand
- Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- Manage guest waitlist efficiently during busy periods, ensuring a positive experience
- Handle guest feedback and concerns with professionalism and courtesy
- Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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