Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Employee assistance program
Job Description
This position is being offered by a reputable hospitality establishment known for delivering exceptional guest experiences in the hospitality industry. The company operates within the restaurant and food service sector, focusing on creating seamless and professional interactions between staff and guests. With a commitment to superior service standards, this company is dedicated to maintaining a high level of operational excellence in all areas, including cash handling, guest check management, and the efficient use of technology within the service environment. The company seeks to attract motivated individuals who thrive in a fast-paced, high-pressure environment and who are dedicated to contributing positively to a vibrant team culture.
The role itself centers on managing financial transactions and operational tasks crucial to smooth service delivery. The primary responsibilities include securing and managing cash banks, processing transactions with accuracy and speed, and controlling guest checks to safeguard against loss or theft. Proficiency in the MICROS point-of-sale system or register usage is essential, as it is a vital tool for daily operations. Additionally, the role involves organizational duties such as preparing and posting floor plans, assigning side work, and ensuring the proper rotation of stations among staff. This position not only requires technical skills but also strong communication abilities and a high level of accountability, as successful candidates will contribute to the overall guest experience by ensuring transactional accuracy and operational order.
Working in this role provides individuals with an opportunity to develop their professional skills in cash handling and guest service within a supportive team environment. The company values employees who are proactive, reliable, and able to perform consistently under pressure. This role may require flexible scheduling, including nights, weekends, and holidays, reflecting the dynamic nature of hospitality work. The physical demands of the job are typical of an office environment, requiring prolonged periods of sitting and use of fine motor skills for typing, as well as occasional standing and light lifting. This comprehensive role offers a unique blend of customer-facing operations and behind-the-scenes administrative tasks, making it ideal for those seeking a challenging yet rewarding career in hospitality.
The role itself centers on managing financial transactions and operational tasks crucial to smooth service delivery. The primary responsibilities include securing and managing cash banks, processing transactions with accuracy and speed, and controlling guest checks to safeguard against loss or theft. Proficiency in the MICROS point-of-sale system or register usage is essential, as it is a vital tool for daily operations. Additionally, the role involves organizational duties such as preparing and posting floor plans, assigning side work, and ensuring the proper rotation of stations among staff. This position not only requires technical skills but also strong communication abilities and a high level of accountability, as successful candidates will contribute to the overall guest experience by ensuring transactional accuracy and operational order.
Working in this role provides individuals with an opportunity to develop their professional skills in cash handling and guest service within a supportive team environment. The company values employees who are proactive, reliable, and able to perform consistently under pressure. This role may require flexible scheduling, including nights, weekends, and holidays, reflecting the dynamic nature of hospitality work. The physical demands of the job are typical of an office environment, requiring prolonged periods of sitting and use of fine motor skills for typing, as well as occasional standing and light lifting. This comprehensive role offers a unique blend of customer-facing operations and behind-the-scenes administrative tasks, making it ideal for those seeking a challenging yet rewarding career in hospitality.
Job Requirements
- Ability to work varying schedules including nights, weekends and holidays
- ability to work in a standard office environment
- willingness to sit for prolonged periods and work on a computer for 6-8 hours daily
- ability to occasionally stand and walk throughout the workday
- fine motor skills for keyboarding and operating office equipment
- ability to communicate effectively verbally and in writing
- ability to stand, walk, bend, reach and carry items occasionally
- ability to lift or move 10-25 pounds
- visual ability to read computer screens and printed materials
- ability to hear and participate in conversations
- reasonable accommodations available for disabilities
Job Qualifications
- Strong communication skills verbal and written
- high work ethic and self-initiative
- ability to work in high pressure situations
- knowledge of MICROS system or similar POS register
- ability to handle cash transactions accurately
- teamwork orientation
- good organizational skills
Job Duties
- Obtain and assume responsibility for cash bank
- handle cash transactions accurately, quickly, carefully and responsibly
- control guest checks to prevent loss, theft or mishandling
- follow proper procedures with regard to check issuance and control
- collect payment from guest/server
- accurately and efficiently count and give change to guest/server
- ensure correct amount of cash is given on money transactions
- check MICROS machines to make sure they are set up to the proper menu
- have complete knowledge of MICROS system or register
- fill out floor plan by checking station rotation chart
- assign side work schedule on floor plan
- post floor plan at host stand
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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