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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
The hiring establishment is a hospitality venue specializing in food and beverage services, with a strong focus on providing excellent guest experiences. The company is known for maintaining a welcoming environment for all patrons and values professionalism, efficiency, and customer satisfaction in every interaction. This establishment operates in a fast-paced, energetic setting where the team collaborates to deliver seamless service to guests. The company prides itself on its clean and organized venue, attention to detail, and adherence to safety and sanitation standards. With a commitment to training and staff development, the company encourages teamwork and growth within the workplace. Employment... Show More
Job Requirements
- Ability to work in fast-paced, high energy, and physically demanding environment
- must stand, walk, and reach for 100% of working time
- ability to push, pull, lift, and move objects
- must maintain body equilibrium while moving on narrow, slippery, or uneven surfaces
- required to climb stairs, ladders, and ramps
- must communicate clearly in English
- hearing at normal speaking levels
- visual abilities including close, distance, color, peripheral, and depth perception
- exposed to weather and temperature changes
- ability to function in narrow aisles
- exposure to hazards such as cuts, burns, slips, and trips
- frequent hand washing and glove use
- ability to read and interpret safety and operational documents
- ability to present information and respond to questions
- weekend and holiday availability required
Job Qualifications
- One year in a guest service position preferred
- previous experience in food and beverage helpful
- good written and verbal communication skills
- ability to interact professionally with other departments and contacts
- ability to manage multiple tasks in a fast-paced environment
- good judgment and decision-making abilities
Job Duties
- Handles initial and final contact with all guests
- greets guests in a positive, professional, and welcoming manner and thanks them as they leave
- provides information and conversation while guests are waiting and being seated
- introduces guests to their server
- accommodates guests with special requests if allowed by establishment
- maintains positive guest satisfaction by answering questions thoroughly and handling complaints or directing them to a manager
- provides specific item suggestions and information about the establishment
- quotes accurate wait times and distributes paging devices if applicable
- maintains time-efficient seating list
- directs guests to proper holding or waiting areas
- coordinates orderly movement of guests within food service area using table management system
- knows table numbers, seating floor plans, and server/busser assignments
- communicates effectively with all guests, co-workers, and management
- maintains organization of host stand and keeps supplies stocked
- answers telephone calls and related questions when needed
- maintains cleanliness around front facade and guest restrooms
- monitors and stocks restroom supplies
- assists management in training new staff members when applicable
- completes all opening, running, and closing duties assigned
- helps aid servers and FOH staff in maintaining clean tables and sections
- maintains high knowledge of company products and communicates properly to guests
- notifies management of low inventory and recommends new inventory
- performs other duties as assigned
- adheres to responsible alcohol service policies
- follows all safety and sanitation practices and reports any accidents
- complies with company policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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