Host - Landshark Bar & Grill (Part Time)

Roswell, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.00 - $15.25

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible schedule

Job Description

The hiring establishment is a hospitality venue specializing in food and beverage services, with a strong focus on providing excellent guest experiences. The company is known for maintaining a welcoming environment for all patrons and values professionalism, efficiency, and customer satisfaction in every interaction. This establishment operates in a fast-paced, energetic setting where the team collaborates to deliver seamless service to guests. The company prides itself on its clean and organized venue, attention to detail, and adherence to safety and sanitation standards. With a commitment to training and staff development, the company encourages teamwork and growth within the workplace. Employment is typically in the food service or restaurant sector, offering hourly wage opportunities with expectations for weekend and holiday availability.

The role being offered is a Host or Guest Service Staff position, a key front-of-house role essential to the guest experience. This position requires greeting customers with a positive and professional demeanor, managing the flow of patrons into the venue, and maintaining guest areas to ensure a pleasant atmosphere. The host acts as the initial and final contact point for guests, offering valuable information, handling special requests within the company's policies, and facilitating smooth transitions between waiting and seating. Efficiency is critical, as the host quotes wait times, manages seating arrangements using a table management system, and coordinates with servers and other staff members to optimize the dining experience.

This job also involves maintaining cleanliness around guest areas, including restrooms and the venue's front facade, demonstrating attention to detail beyond direct guest interaction. The role includes assisting management with training new staff members, answering phone inquiries, and communicating inventory needs to supervisors. Strong communication skills and an ability to manage multiple tasks in a fast-paced environment are vital. The host's responsibility extends to enforcing responsible alcohol service policies, adhering to all safety and sanitation procedures, and supporting overall company policies as outlined in the staff handbook. Physical stamina is required as the job involves standing, walking, and managing the physical demands of a bustling dining setting. Overall, this role serves as the friendly face of the establishment, helping to create an enjoyable and memorable experience for every guest visiting the venue.

Job Requirements

Ability to work in fast-paced, high energy, and physically demanding environment
must stand, walk, and reach for 100% of working time
ability to push, pull, lift, and move objects
must maintain body equilibrium while moving on narrow, slippery, or uneven surfaces
required to climb stairs, ladders, and ramps
must communicate clearly in English
hearing at normal speaking levels
visual abilities including close, distance, color, peripheral, and depth perception
exposed to weather and temperature changes
ability to function in narrow aisles
exposure to hazards such as cuts, burns, slips, and trips
frequent hand washing and glove use
ability to read and interpret safety and operational documents
ability to present information and respond to questions
weekend and holiday availability required

Job Qualifications

One year in a guest service position preferred
previous experience in food and beverage helpful
good written and verbal communication skills
ability to interact professionally with other departments and contacts
ability to manage multiple tasks in a fast-paced environment
good judgment and decision-making abilities

Job Duties

Handles initial and final contact with all guests
greets guests in a positive, professional, and welcoming manner and thanks them as they leave
provides information and conversation while guests are waiting and being seated
introduces guests to their server
accommodates guests with special requests if allowed by establishment
maintains positive guest satisfaction by answering questions thoroughly and handling complaints or directing them to a manager
provides specific item suggestions and information about the establishment
quotes accurate wait times and distributes paging devices if applicable
maintains time-efficient seating list
directs guests to proper holding or waiting areas
coordinates orderly movement of guests within food service area using table management system
knows table numbers, seating floor plans, and server/busser assignments
communicates effectively with all guests, co-workers, and management
maintains organization of host stand and keeps supplies stocked
answers telephone calls and related questions when needed
maintains cleanliness around front facade and guest restrooms
monitors and stocks restroom supplies
assists management in training new staff members when applicable
completes all opening, running, and closing duties assigned
helps aid servers and FOH staff in maintaining clean tables and sections
maintains high knowledge of company products and communicates properly to guests
notifies management of low inventory and recommends new inventory
performs other duties as assigned
adheres to responsible alcohol service policies
follows all safety and sanitation practices and reports any accidents
complies with company policies and procedures