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Host Hostesses/servers

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Weekend Shifts
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Benefits

Tips
flexible schedule

Job Description

The establishment is a vibrant and customer-focused restaurant committed to delivering exceptional dining experiences to patrons. Known for its inviting atmosphere and dedication to excellent service, the restaurant prides itself on creating a welcoming environment where guests feel valued from the moment they enter. As a hospitality venue that caters to a diverse clientele, the restaurant emphasizes teamwork, efficiency, and a high standard of customer care. The team is small but highly collaborative, creating a supportive workplace that values each staff member's contribution to the overall guest experience. Employment type for the role is part-time or full-time, with the understanding that weekend and evening shifts are essential to meet the demands of the dining schedule. Compensation for the hosting position starts at $12 per hour plus tips, while servers earn a base wage of $2.15 per hour with the potential to earn over $100 daily in tips, reflecting the role's earnings potential and incentive-based rewards.

The Host/Hostess/Server position plays a vital role in shaping the restaurant's first impression and ensuring that every guest enjoys a seamless dining experience. In this multifaceted role, the individual acts as the face of the restaurant, warmly greeting guests as they arrive, escorting them to their tables, and facilitating their journey throughout their visit. This position is essential in bridging communication between the front-of-house operations and kitchen staff by accurately taking orders and ensuring timely delivery of meals and beverages. Beyond serving food and drinks, the role requires attentiveness to customer needs, offering assistance with inquiries, accommodating special requests, and maintaining open communication with team members for smooth service flow. This role demands strong interpersonal skills, multitasking abilities, and a proactive approach to resolving guest concerns or conflicts. Reporting directly to the Floor Supervisor or Restaurant Manager, the host/hostess/server is a key contributor to the restaurant's customer satisfaction goals and overall operational success.

Job Requirements

  • Entry-level experience in hospitality or customer service
  • Strong communication and multitasking skills
  • Familiarity with POS systems and cash handling
  • Ability to work well in a team setting
  • Conflict resolution skills
  • Availability to work weekend and evening shifts

Job Qualifications

  • Entry-level experience in hospitality or customer service
  • Strong communication and multitasking skills
  • Familiarity with POS systems and cash handling
  • Ability to work well in a team setting
  • Conflict resolution skills
  • Experience using reservation or seating software is a plus but not required

Job Duties

  • Greet guests warmly and escort them to their tables
  • Take customer orders accurately and relay them to the kitchen staff
  • Serve food and beverages promptly and courteously
  • Assist customers with inquiries and special requests
  • Maintain clear communication with guests and team members
  • Handle cash and process payments efficiently

Job Criteria

Experience

Entry Level (1-2 years)


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