Host-Hostess- Yuengling Draft Haus & Kitchen - Yuengling - Tampa

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.25 - $15.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and development opportunities
Uniform allowance

Job Description

Aramark is a global leader in food services, facilities, and uniform services, proudly serving millions of guests daily across 15 countries. Rooted deeply in a mission of service and unity, Aramark is committed to making a positive impact not only within the company but also in the communities and environments it touches. With a strong foundation built on respect, equality, and empowerment, Aramark fosters an inclusive culture where every employee is valued and has the opportunity to grow both professionally and personally. The company stands firm in its belief that careers should nurture talents, fuel passions, and provide paths to fulfillment while delivering outstanding service and innovative solutions.

The Host/Hostess role at Aramark embodies the essence of hospitality and human connection. As the vital first impression of the dining experience, the person in this position is considered the welcoming face of the establishment. Beyond just greeting and seating guests, this role blends social skills with operational efficiency, requiring empathy, organization, and adaptability. The host or hostess is responsible for ensuring guests feel genuinely welcomed and comfortable while managing seating arrangements to optimize dining flow and accommodate special requests. As a part of a dynamic team, this position plays a crucial support role by liaising closely with kitchen staff and servers to maintain clear and timely communication, guaranteeing smooth operations and top-notch customer service.

This job involves maintaining a clean and inviting front-of-house environment, timely addressing any guest concerns with professionalism and care, and adhering strictly to food safety and sanitation guidelines. Aramark emphasizes that the role can vary depending on specific client needs or business demands, requiring flexibility and a proactive approach. Workers in this position must be prepared to undertake some physical activities such as lifting, bending, pushing, and extended standing, essential to the smooth functioning of the dining service.

Moreover, the role demands a willingness to work a flexible schedule that often includes evenings, weekends, and holidays, reflecting the dynamic nature of hospitality work. The company also expects the host or hostess to be able to secure food safety certification, highlighting the importance of proper hygiene and safety within the company ethos. Overall, this position offers a unique opportunity for individuals with a passion for customer service and hospitality to thrive in a lively, team-oriented environment, contributing directly to memorable guest experiences and the overall success of the business.

Job Requirements

  • Previous host/hostess or food service experience preferred
  • Ability to communicate effectively both verbally and in writing
  • Strong organizational and multitasking ability
  • Flexible availability to work evenings, weekends, and holidays
  • Ability to obtain food safety certification
  • Must be able to perform physical tasks such as lifting, bending, pushing, and standing for extended periods
  • Willingness to wear uniforms and personal protective equipment as required

Job Qualifications

  • Previous host/hostess or food service experience preferred
  • Demonstrates excellent guest service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Demonstrates strong organizational skills, accuracy, and attention to detail
  • The ideal candidate has a flexible schedule to work evenings, weekends, and holidays
  • Enjoys working in a lively environment
  • Must be able to obtain food safety certification
  • This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing
  • This role may also require uniforms and/or usage of personal protective equipment

Job Duties

  • Greets guests as they arrive and seats them accordingly ensuring the optimum use of tables
  • Ensures any special needs or requests for diners are accommodated and arranged
  • Maintains the appearance and cleanliness of the front-of-house environment
  • Escalates any guest needs or concerns as necessary
  • Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
  • Maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc.
  • Adaptable to guest needs
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation

Job Criteria

Experience

Entry Level (1-2 years)


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