Host-Hostess The Golden Spur - University of South Carolina

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

flexible scheduling

Career development opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. Founded with a mission rooted in service and united by purpose, Aramark is dedicated to making a positive impact for its employees, partners, communities, and the planet. The company emphasizes equal employment opportunities and fosters an inclusive environment, free from discrimination, where employees can thrive and grow professionally. Known for its commitment to diversity, Aramark offers career development opportunities that allow individuals to nurture their talents, fuel their passions, and achieve their full potential. This commitment makes Aramark not only a great place to work but also a place where employees feel a genuine sense of belonging and are empowered to take on new challenges.

The role of Host/Hostess at Aramark plays a critical part in creating memorable dining experiences by being the first and lasting impression guests have. This position is centered on building social connections, greeting guests with sincerity, and ensuring efficient seating arrangements to optimize the use of dining space. The Host/Hostess is responsible for maintaining a welcoming and organized front-of-house environment while ensuring guests’ special needs and requests are accommodated smoothly. This is a dynamic role that requires strong interpersonal and organizational skills, as well as an empathetic and positive demeanor. The Host/Hostess will work closely with kitchen staff and servers to optimize communication and support seamless operations within the dining venue.

Essential to the role is a balance of efficiency and warmth, as it involves managing guest flow during busy periods and responding to any guest concerns or requests promptly. Aramark understands that the physical demands of this job may include lifting, bending, pushing, pulling, and standing for extended periods, and provides necessary personal protective equipment and uniforms when required. This role often demands a flexible schedule that includes evenings, weekends, and holidays to meet the needs of the business and guests.

At Aramark, hosting is more than just a job; it is an art form that combines excellent customer service, communication, and organization, helping ensure every guest leaves with a positive impression. Employees in this role contribute significantly to Aramark's goal of providing an outstanding guest experience and support the company’s mission to do great things for its customers and communities. Those who succeed in this role often enjoy the lively, fast-paced environment and take pride in delivering hospitality with a genuine smile and professional approach.

Job Requirements

High school diploma or equivalent preferred
Previous experience in a customer service or food service role
Ability to work evenings weekends and holidays
Strong communication skills
Physical ability to perform job duties including standing and walking for extended periods
Must be able to obtain food safety certification
Ability to work in a fast-paced environment
Must be adaptable to changing guest needs

Job Qualifications

Previous host or hostess or food service experience preferred
Demonstrates excellent guest service skills
Demonstrates excellent communication and interpersonal skills both written and verbal
Demonstrates strong organizational skills accuracy and attention to detail
The ideal candidate has a flexible schedule to work evenings weekends and holidays
Enjoys working in a lively environment
Must be able to obtain food safety certification
This role may have physical demands including but not limited to lifting bending pushing pulling and or extended walking and standing
This role may also require uniforms and or usage of personal protective equipment ppe

Job Duties

Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
Ensures any special needs or requests for diners are accommodated and arranged
Maintains the appearance and cleanliness of the front-of-house environment
Escalates any guest needs or concerns as necessary
Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
Maintains excellent guest service and positive demeanor towards guests clients co-workers etc.
Adaptable to guest needs
Adheres to Aramark safety policies and procedures including proper food safety and sanitation