Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
flexible schedule
Job Description
This opportunity is with a well-recognized hospitality company renowned for its commitment to excellent guest service and sustainable practices. The company operates within the food service industry, focusing on creating memorable dining experiences while adhering to responsible environmental standards. Its dedication to sustainability is highlighted through programs like the EarthView initiative, which emphasizes eco-friendly operations and best practices. The work environment is dynamic and requires flexibility, including readiness to work during holidays and weekends. Employees are encouraged to grow within the company, with clear career pathways from entry-level positions such as Food Server or Guest Service Agent to supervisory roles in restaurant or front office management. The team culture is built on core values that prioritize people as the company’s greatest asset, a passion for service, pursuit of excellence, adaptability, and accountability. The organization fosters a supportive atmosphere where employees can thrive while contributing positively to the guest experience and operational success.
The role being offered is for a Guest Service Agent who will play a crucial role at the forefront of the company’s dining operations. This hourly position comes with a competitive pay rate of $16.90 per hour and involves welcoming guests warmly, escorting them to their tables, and providing menus in a manner that aligns with established guest service protocols and sustainability standards. The Guest Service Agent will also manage dining room setup, coordinate communication across shifts via log books, and assist with service duties as needed. Handling reservations and special function arrangements within the restaurant is another important responsibility, reflecting the role’s integrative nature between customer interaction and operational coordination. Additionally, adherence to workplace safety standards, including the use of protective equipment and compliance with OSHA and MSDS policies, is mandatory. This role offers the opportunity to develop professionally and potentially advance into supervisory positions within food and beverage or front office sectors, highlighting the company’s investment in career development for its employees.
The role being offered is for a Guest Service Agent who will play a crucial role at the forefront of the company’s dining operations. This hourly position comes with a competitive pay rate of $16.90 per hour and involves welcoming guests warmly, escorting them to their tables, and providing menus in a manner that aligns with established guest service protocols and sustainability standards. The Guest Service Agent will also manage dining room setup, coordinate communication across shifts via log books, and assist with service duties as needed. Handling reservations and special function arrangements within the restaurant is another important responsibility, reflecting the role’s integrative nature between customer interaction and operational coordination. Additionally, adherence to workplace safety standards, including the use of protective equipment and compliance with OSHA and MSDS policies, is mandatory. This role offers the opportunity to develop professionally and potentially advance into supervisory positions within food and beverage or front office sectors, highlighting the company’s investment in career development for its employees.
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- ability to work varied schedules including holidays and weekends
- capability to stand for extended periods
- ability to walk, push, lift up to 30 pounds, bend, reach, stoop, kneel, or crouch
- willingness to follow safety guidelines and wear protective equipment
- strong interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu
- read, maintain and make daily entries in the log book to coordinate communication between shifts and management
- maintain proper set-up of the dining room
- assist as needed or requested with service
- receive records and make any necessary arrangements for reservations and special functions in the restaurant
- follow sustainability guidelines and practices related to HHM's EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform other duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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