Host / Hostess / Reception

Puttshack USA, headquartered in Chicago, Illinois, is an innovative and upscale entertainment venue that opened its first location in 2021. Specializing in a tech-infused mini golf experience, Puttshack combines high-quality gameplay with world-class food and beverage offerings to create an elevated, fun, and social environment suitable for a wide range of guests. The company has quickly distinguished itself by integrating groundbreaking technology into indoor mini golf, appealing to both casual players and enthusiasts looking for a unique outing. Beyond the game itself, Puttshack provides a vibrant atmosphere enhanced by a full bar and a carefully curated menu, ensuring every guest enjoys a memorable visit. Puttshack’s brand is all about fun and togetherness, making it a popular spot for group gatherings, celebrations, and social events.

The Reception position at Puttshack is an essential role aimed at delivering superior guest service and ensuring visitors have a seamless and enjoyable experience from the moment they arrive. Receptionists welcome guests with enthusiasm, assist them with checking in reservations, guide them through the venue, and seat them efficiently to start their dining and entertainment journey. In this fast-paced, dynamic environment, receptionists act as the face of the venue, setting the tone through warm greetings and high energy that support the overall guest experience. This position requires excellent communication skills, a friendly attitude, and the ability to manage multiple tasks, including assisting guests with cloakroom services, gameplay check-ins, and answering questions. Working as a team player and maintaining compliance with safety and sanitation guidelines are also integral parts of this role. Puttshack offers flexible scheduling with variable hours typically between 15 to 30 hours per week depending on business needs and individual availability, with venue hours running from 11am to 1am daily. Puttshack values inclusivity and fosters a diverse work environment where associates are treated with respect and professionalism. The company provides a competitive wage and a range of benefits for eligible full-time associates, such as health coverage, 401(k) matching, paid time off, and associate discounts including free mini golf and meal discounts. This position is ideal for individuals passionate about hospitality, who thrive on social interaction, and want to be part of a growing company blending entertainment and exceptional customer service.