Host / Hostess / Reception

Puttshack USA, headquartered in Chicago, Illinois, is a dynamic and innovative entertainment company that introduced its first location in 2021 as an upscale, tech-infused mini golf experience. This unique venue combines the excitement of indoor mini golf with groundbreaking technology that elevates the game to new heights. Puttshack is more than just a mini golf course; it offers world-class dining and a full bar in a stylish and cool environment, making it a popular destination for friends, families, and colleagues looking to have fun together. The company prides itself on providing an inclusive space where people can come together to enjoy a memorable social experience filled with laughter, competition, and high-quality hospitality.

At Puttshack, the emphasis is on creating a fun and welcoming atmosphere where every guest feels valued and engaged from the moment they walk through the door. The technology that powers the gaming experience, combined with exceptional food and beverage offerings, ensures that each visit is not just an activity but a complete entertainment event. Puttshack’s team is dedicated to delivering this unique experience repeatedly while maintaining excellent customer service standards and a commitment to safety and cleanliness.

The Receptionist role at Puttshack is an essential part of this guest-focused philosophy. This position is tasked with greeting guests warmly and setting the tone for their visit. Receptionists assist guests in checking in reservations, guide them safely through the venue, and help them settle into their seating areas to enjoy the food and drink service. Additionally, they facilitate gameplay check-ins and provide assistance with cloakroom services, ensuring a smooth and enjoyable visit. The role demands a high level of energy, enthusiasm, and excellent communication skills to interact effectively with a diverse range of guests.

Working hours for this position typically range between 15 and 30 hours per week, with venues open daily from approximately 11am to 1am, requiring schedule flexibility. Puttshack values team players who bring their 'A' game to work, are adaptable, and thrive in a fast-paced, fun hospitality environment. This role offers an exciting opportunity for individuals passionate about delivering exceptional service and creating unforgettable guest experiences in one of the most innovative entertainment venues on the market.