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Puttshack logo

Host / Hostess / Reception

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Life insurance
Paid Time Off
associate discounts

Job Description

Puttshack USA, headquartered in Chicago, IL, is an innovative entertainment and hospitality company that revolutionized the mini golf experience when it opened its first location in 2021. Unlike traditional mini golf venues, Puttshack offers an upscale, tech-infused environment that appeals to all ages and interests. The company has successfully blended entertainment with culinary excellence, providing guests not only with interactive indoor mini golf but also world-class food and a full bar in a vibrant and cool atmosphere. Puttshack has quickly become a sought-after destination for social gatherings, corporate events, and family outings, all focused on creating fun, memorable moments together.
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Job Requirements

  • Must be 18+ years of age
  • Prior experience in hospitality or customer service
  • Ability to stand and walk for an entire shift
  • Ability to safely move and lift up to 10 pounds frequently and up to 30 pounds occasionally
  • Ability to work in crowded, noisy, and variable temperature environments
  • Must communicate effectively and follow job requirements
  • Flexibility to work variable schedules including nights and weekends

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service
  • Excellent communication and problem-solving skills
  • Friendly and upbeat demeanor when interacting with guests and team members
  • Ability to follow safety and sanitation guidelines
  • Team player attitude
  • Strong guest service orientation

Job Duties

  • Greet guests with positive energy and excitement
  • Guide guests safely into and throughout the venue
  • Check in reservations and assist with gameplay kiosk check-in
  • Seat guests and deliver menus
  • Assist guests with cloakroom check-in
  • Maintain cleanliness in reception and guest service areas
  • Answer guest questions and resolve issues with a friendly demeanor

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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