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Host / Hostess - Nights & Weekend availability

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
medical benefits
flexible schedules
meal benefits
Holiday pay
Employee meal discounts
professional advancement

Job Description

Zia's is a well-established, full-service casual dining Italian restaurant located at 20 Main St., Toledo, OH. Since opening in June 2000, Zia's quickly became a local favorite known for its generous pasta dishes, home-style Italian meats, chicken, fish, and large pizzas. Conveniently located at The Docks along the Maumee River, Zia's also became a popular choice for delivering delicious Italian food to boats making quick stops, adding a unique local flavor to its reputation. The restaurant prides itself on creating a family-like atmosphere, not only for its guests but also for its team members, fostering a supportive and welcoming environment... Show More

Job Requirements

  • high school diploma or equivalent
  • availability to work flexible schedules including evenings and weekends
  • excellent communication skills
  • customer service orientation
  • ability to stand for extended periods
  • willingness to work as part of a team
  • basic knowledge of reservation systems or willingness to learn

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service or host role is a plus
  • strong interpersonal and communication skills
  • ability to remain calm and professional in a fast-paced environment
  • willingness to learn and adapt to company standards
  • friendly and approachable demeanor
  • ability to work flexible schedules including evenings and weekends

Job Duties

  • greet and seat guests promptly and courteously
  • manage reservations and reception duties efficiently
  • provide excellent customer service to ensure guest satisfaction
  • maintain cleanliness and organization of the host station
  • assist with seating arrangements to optimize dining room flow
  • communicate effectively with kitchen and wait staff
  • handle guest inquiries and resolve minor concerns diplomatically

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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