Host-Hostess - Good Shepherd Community Home

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. As a company deeply rooted in service and united by a clear purpose, Aramark delivers exceptional experiences that make a positive impact on their clients, communities, and the environment. The organization fosters an inclusive workplace where every employee enjoys equal employment opportunities and is valued for their unique contributions, with a strong commitment to diversity without discrimination based on race, color, religion, national origin, age, sex, gender, disability, or any other protected characteristic.

The company aims to cultivate a work environment that encourages professional growth, nurtures talents, and fuels passions. Offering a broad range of career benefits including comprehensive health coverage, retirement savings programs, and paid time off, Aramark supports employees in achieving both personal and professional success. Employees have access to vital resources for work-life balance, including parental leave and disability coverage, ensuring that their well-being is prioritized within the organization.

This particular opening is for the position of Host/Hostess at various dining locations managed by Aramark. The hourly compensation for this role is set at $19.00, reflecting the company's commitment to fair and competitive pay. The Host/Hostess will be the first point of contact for guests, playing a key role in creating warm and welcoming experiences and leaving a lasting positive impression in customer service.

The role requires an individual who is not only organized and empathetic but also possesses efficient work habits and excellent communication skills. Greeting and seating guests effectively, accommodating special requests, and ensuring the cleanliness and appealing presentation of the front-of-house environment are essential responsibilities in providing a seamless dining experience. The Host/Hostess must work hand-in-hand with kitchen staff and servers to optimize communication and ensure smooth operations, demonstrating adaptability to meet diverse guest needs.

Additionally, the Host/Hostess serves as a problem-solver, addressing any guest concerns promptly to guarantee customer satisfaction. This role embodies the art of social connection, where a sincere greeting and a friendly smile establish an inviting atmosphere. The ideal candidate thrives in a lively setting, enjoys interacting with others, and is capable of meeting physical work demands such as lifting, bending, and standing for extended periods. Food safety certification is required to ensure adherence to Aramark's strict health and safety policies.

Overall, this role offers an excellent opportunity for individuals looking to advance their hospitality career in a supportive, dynamic environment. Aramark's mission to do great things for its employees and customers alike makes this more than just a job; it is a chance to be part of a global team dedicated to service excellence and professional development.

Job Requirements

  • Previous host or hostess or food service experience preferred
  • excellent guest service skills
  • excellent communication and interpersonal skills both written and verbal
  • strong organizational skills, accuracy, and attention to detail
  • flexible schedule to work evenings, weekends, and holidays
  • ability to obtain food safety certification
  • ability to meet physical demands such as lifting, bending, pushing, pulling, and/or extended walking and standing
  • willingness to wear uniforms and use personal protective equipment (PPE)

Job Qualifications

  • Previous host or hostess or food service experience preferred
  • demonstrates excellent guest service skills
  • demonstrates excellent communication and interpersonal skills, both written and verbal
  • demonstrates strong organizational skills, accuracy, and attention to detail
  • the ideal candidate has a flexible schedule to work evenings, weekends, and holidays
  • enjoys working in a lively environment
  • must be able to obtain food safety certification
  • this role may have physical demands including lifting, bending, pushing, pulling and/or extended walking and standing
  • may require uniforms and/or usage of personal protective equipment (PPE)

Job Duties

  • Greets guests as they arrive
  • seat them accordingly ensuring the optimum use of tables
  • ensures any special needs or requests for diners are accommodated and arranged
  • maintains the appearance and cleanliness of the front-of-house environment
  • escalates any guest needs or concerns as necessary
  • works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
  • maintains excellent guest service and positive demeanor towards guests, clients, co-workers, etc.
  • adaptable to guest needs
  • adheres to Aramark safety policies and procedures including proper food safety and sanitation

Job Criteria

Experience

Entry Level (1-2 years)


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