Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $14.25
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Work Schedule

Standard Hours
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Benefits

Opportunity for growth and leadership development
competitive pay
Free Shift Meals
Employee Discounts
Medical insurance
Paid Time Off
Employee assistance program

Job Description

Applebee's Neighborhood Grill + Bar, operated by Thrive Restaurant Group, is a renowned restaurant chain dedicated to delivering a warm and welcoming dining experience in the communities it serves. Known for its casual and friendly atmosphere, Applebee's emphasizes quality food and genuine hospitality. Thrive Restaurant Group shares a commitment to fostering a culture where team members can grow both personally and professionally while creating memorable experiences for guests. This establishment achieves this by nurturing a people-centric environment that values each individual and promotes leadership development. At Applebee's Neighborhood Grill + Bar, employees are inspired to be their authentic selves and encouraged to develop skills that empower them to make a difference in all areas of life. The company believes that work should not only be a means to earn but also a journey that enriches the individual and enhances their sense of purpose and satisfaction. This philosophy is deeply embedded in the company’s values and daily operations, offering a workplace that prioritizes mutual respect, growth, and community impact. The role available is for a Restaurant Host / Hostess, which can be either full-time or part-time. This position is crucial as it is the first point of contact for guests and sets the tone for their entire dining experience. Hosts at Applebee's play a vital role in welcoming patrons, managing seating arrangements efficiently, and ensuring that each guest feels valued from the moment they enter the restaurant. The position is suitable for individuals who enjoy engaging with people, thrive in a fast-paced environment, and are passionate about providing excellent customer service. Training is provided, making it an excellent opportunity for those new to the service industry or looking to enhance their hospitality skills. This role also offers an attractive compensation package that includes competitive pay, free shift meals, and employee discounts, designed to support team members’ well-being and motivation. Benefits include opportunities for growth and leadership development, medical insurance for eligible employees, paid time off, and access to a confidential Employee Assistance Program for both employees and their families. Thrive Restaurant Group promotes a supportive and inclusive culture where diversity is respected, and equal opportunity employment is emphasized. The company’s locations in Tennessee, North Carolina, and South Carolina are compliant with E-Verify requirements, ensuring legal employment practices. Candidates interested in joining the Applebee's Neighborhood Grill + Bar team at Thrive Restaurant Group are encouraged to bring a commitment to creating positive guest experiences and a strong drive to succeed. This role serves as a foundational step for individuals aiming to build a career in the hospitality industry, providing invaluable experience and the potential for career advancement within the group.

Job Requirements

  • All hosts must be at least 16 years of age or older
  • Must be eligible to work in the US
  • Previous service experience strongly preferred but will train
  • Ability to stand for extended periods
  • Availability to work flexible shifts including evenings and weekends

Job Qualifications

  • Previous service experience strongly preferred
  • Ability to communicate effectively with guests and team members
  • Basic knowledge of restaurant operations
  • Strong interpersonal and customer service skills
  • Ability to remain calm and friendly under pressure
  • High school diploma or equivalent preferred

Job Duties

  • Greet guests promptly and warmly
  • Manage seating arrangements and waitlists efficiently
  • Escort guests to their tables
  • Answer guest inquiries regarding the menu and restaurant services
  • Coordinate with servers and kitchen staff to ensure smooth service
  • Maintain cleanliness and organization of the host area
  • Handle guest complaints or special requests professionally

Job Criteria

Experience

Entry Level (1-2 years)


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