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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Highly competitive wages
Exceptional benefit plan
401K Matching
flexible scheduling
Employee Discounts
Free parking
free meal during shift
employee appreciation events
Job Description
Crescent Hotels & Resorts is a renowned hospitality company known for its commitment to excellence, guest satisfaction, and creating welcoming environments for both guests and employees. As part of its impressive portfolio, Marriott Syracuse Downtown integrates the Crescent standard of hospitality, offering a unique blend of fine dining and exceptional service in a historic and vibrant city setting. This esteemed property specializes in delivering memorable experiences to its guests, combining a luxurious ambiance with exceptional dining options, including the distinguished 11 Waters restaurant. Crescent Hotels & Resorts not only prioritizes outstanding customer service but also values its team members, providing... Show More
Job Requirements
- High school diploma or equivalent
- minimum of one year experience preferred in a restaurant setting
- ability to communicate clearly and professionally
- availability for flexible evening shifts
- ability to stand and move throughout a crowded dining room
- ability to handle guest concerns with empathy and provide solutions
- authorization to work in the United States
Job Qualifications
- Experience working in a restaurant setting preferred
- excellent communication skills
- ability to maintain professional appearance and manner
- willingness to help team members
- ability to comprehend guest requests, memos, and written materials
- ability to promote menu items
- customer service skills
- ability to work flexible evening shifts
Job Duties
- Meet and greet guests as they arrive
- offer choice of seating and escort guests to their tables
- present menus to guests
- receive and manage reservations and special function arrangements
- comply with attendance rules and maintain regular availability
- assist co-workers with job duties as needed
- handle guest complaints and concerns in a friendly and positive manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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