Host / Hostess

Moody National Management LP is a reputable management company known for its commitment to building a company culture that champions trust, respect, and hard work. At Moody, the belief is that people are the most important ingredient of any business, and it’s the dedicated team members who ultimately determine what can be achieved. This perspective shapes the way Moody nurtures its employees, encouraging them to continuously reach higher, learn more, and live up to their full potential. The company aims to deliver the best real estate solutions possible while maintaining a supportive work environment where growth and opportunity are prioritized.

The Hampton Inn Houston I-10W Energy Corridor, managed by Moody National Management, is currently offering an exciting opportunity for a Host/Hostess to join their team. This role is ideal for individuals passionate about providing excellent customer service and contributing to a positive guest experience. The employment type offers competitive pay coupled with flexible scheduling options, paid holidays, and a 401(k) plan with an employer match. Full-time associates benefit from paid time off and comprehensive medical, dental, and vision insurance coverage.

As a Host/Hostess, the individual plays a critical role in enhancing customer satisfaction by managing the buffet area efficiently. Responsibilities include preparing and setting up food and beverage items in accordance with established policies, ensuring compliance with applicable health and safety regulations. The role demands attention to detail to maintain cleanliness and orderliness within the buffet area, providing guests with a pleasant and hygienic dining experience. This position also involves timely response to customer concerns and proactive engagement with guests to address any issues professionally and courteously.

The ideal candidate is expected to demonstrate excellent time management skills, with the ability to multi-task and prioritize effectively in a fast-paced environment. Adaptability to work independently or collaboratively within a team is essential, alongside a friendly and approachable demeanor to foster positive guest interactions. Key competencies for this role include being action-oriented with the initiative to take on tasks energetically, providing aggressive customer service by anticipating and meeting guest needs, dependability through consistent attendance and work quality, productivity in managing workloads efficiently, and a commitment to high standards of service quality and continuous improvement.

Physical demands of the role require frequent standing, bending, kneeling, walking, and reaching. The job may occasionally require lifting products and supplies weighing up to 50 pounds and involves exposure to hot equipment and chemical cleaning solutions. Given the dynamic nature of the hospitality industry, work schedules may vary to meet operational needs.

This position also requires the acquisition or possession of a Food Preparation/Food Handling certification to comply with all pertinent state and local health ordinances and brand policies. Overall, the Host/Hostess role at the Hampton Inn Houston I-10W Energy Corridor is an excellent opportunity for individuals seeking a rewarding career in hospitality with a supportive company dedicated to employee growth and guest satisfaction.