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Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a leading full-service restaurant company that owns and franchises well-known brands including Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop. With a vast network of over 3,500 restaurants spread across 18 countries and operated through 354 franchisees as of December 31, 2023, Dine Brands has established itself as one of the largest players in the casual dining industry worldwide. The company emphasizes a commitment to quality service, community engagement, and operational excellence. The diverse portfolio allows Dine Brands to cater to a wide range of customer preferences, from American-style grills and casual dining to breakfast specialties and modern taco concepts. For more information, interested parties can visit the company's official website at www.dinebrands.com.

This opportunity is based at a location on 7400 Beechmont Ave, Cincinnati, Ohio. The available position is for motivated and passionate Hosts who will play a crucial role in delivering an exceptional dining experience. As a Host in this front-of-house restaurant role, you will be responsible for welcoming guests, managing reservations, and ensuring guests are seated efficiently and comfortably. The role requires excellent communication skills and a customer-centric approach to greet guests warmly, handle waiting lists or reservation bookings, and coordinate seating arrangements with the serving team. Being a host sets the tone for the entire dining experience, making your role vital to creating a friendly and inviting atmosphere for all patrons.

Working with Dine Brands, you will be part of a company that values inclusivity, diversity, and equal employment opportunities. The company fosters a team-oriented culture, encouraging collaboration and professional growth. They require their employees to be team players with a passion for success and guest satisfaction. Eligibility to work in the United States and a minimum age of 18 years are basic employment criteria. Dine Brands commits to fair hiring practices and supports applicants regardless of race, color, gender identity, or any protected status under federal, state, or local laws. Additionally, the company complies with laws regarding the employment of applicants with arrest or conviction records, ensuring an equitable workplace environment. This position is ideal for individuals who thrive in a fast-paced, dynamic restaurant setting and are passionate about hospitality and service excellence.

Job Requirements

  • Must be at least 18 years old
  • Eligible to work in the United States
  • Team-oriented with a passion to succeed
  • Ability to stand for extended periods
  • Strong communication and customer service skills
  • Willingness to work flexible hours including evenings and weekends
  • Able to handle multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred but not required
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment
  • Team-oriented mindset with a positive attitude
  • Basic computer skills for managing reservations
  • Flexible availability including weekends and holidays

Job Duties

  • Greet and welcome guests upon arrival
  • Manage guest seating and reservations efficiently
  • Provide excellent customer service and address guest inquiries
  • Maintain an organized waiting list during busy periods
  • Coordinate seating with servers and management to optimize table turnover
  • Communicate effectively with guests and team members
  • Ensure the reception area is tidy and presentable

Job Criteria

Experience

Entry Level (1-2 years)


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