Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $11.50
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Work Schedule

Flexible
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Benefits

Competitive hourly wage plus tips
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
flexible scheduling
Advancement opportunities
Team member discounts

Job Description

Old Chicago Pizza (OCP) is a well-established, full-service restaurant concept that has been delighting guests with its unique blend of craft beer, handcrafted pizzas, and classic American cuisine since 1976. With over 100 locations across the country, Old Chicago has built a reputation for delivering high-quality beer and food in a welcoming and vibrant atmosphere. The brand prides itself on its commitment to freshness, crafting pizzas and taproom fare from scratch with carefully selected ingredients. Beyond just food and drink, Old Chicago offers an exceptional dining experience that combines great flavors with a community-focused vibe that customers love returning to. The company emphasizes the importance of team members as the key ingredient in maintaining this positive reputation and providing memorable guest experiences.

We are currently looking for enthusiastic and outgoing Hosts and Hostesses to join our team immediately. This is a perfect part-time or full-time opportunity for individuals who enjoy interacting with people and want to be a vital part of our restaurant operations. This role is crucial as it sets the tone for the guest experience, being the first and last impression every customer has when they visit Old Chicago. As a Host or Hostess, you will welcome guests warmly, guide them through the seating process, manage reservations, answer questions, and ensure that each patron feels valued and cared for from the moment they enter.

The position offers a competitive hourly wage ranging from $9.50 to $11.50 plus tips, with the benefit of receiving payment daily through our partner, Daily Pay, immediately after each shift worked. Old Chicago also provides a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance options as well as voluntary benefits to support our team members and their families. We understand the importance of work-life balance, which is why flexible scheduling is a priority, allowing employees to accommodate school, family, and personal life commitments effortlessly.

This role not only provides an opportunity to earn and develop valuable customer service skills but also offers significant room for growth within the company. Old Chicago is committed to internal career development, offering advancement opportunities for team members looking to build a long-term career in the hospitality industry. As a team member, you will also enjoy exclusive discounts, fostering a sense of community and appreciation within our staff. If you have a "can-do" attitude and passion for hospitality, you will thrive in this fast-paced, friendly environment committed to delivering 100% guest satisfaction.

Job Requirements

  • Must be at least 16 years of age or 18 years or older if serving alcohol
  • Flexible availability to work a variety of shifts
  • Ability to stand and walk for extended periods
  • Willingness to deliver excellent customer service
  • Reliable and punctual
  • Capable of working in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is an advantage but not required
  • Strong communication and interpersonal skills
  • Ability to maintain a friendly and professional demeanor under pressure
  • Ability to multitask and handle busy periods effectively
  • Basic knowledge of restaurant operations is a plus
  • Comfortable using reservation and seating management systems

Job Duties

  • Set the stage for an exceptional dining experience by guiding guests safely and professionally through the dining room to their table while engaging in warm and friendly conversation
  • Demonstrate genuine hospitality during every interaction whether over the phone or in person, including providing accurate wait times, directing guests to restrooms, taking reservations, receiving to-go orders, or answering questions
  • Create positive first impressions that build loyalty in return guests
  • Be a team player with a can-do attitude to deliver 100% guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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