Waffle House logo

Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Weekly
Direct Deposit
pay card
flexible schedules
stock ownership
Paid vacation
other benefits

Job Description

Waffle House is a renowned American restaurant chain that has been serving delicious and affordable meals for over 65 years. Known primarily for its iconic breakfast offerings, Waffle House has expanded across the nation, becoming a beloved staple for communities seeking fast, friendly, and consistent dining experiences. The company prides itself on its strong commitment not just to quality food but to the people it serves and employs. At its core, Waffle House is in the People Business, valuing each customer and team member as an integral part of its continued success and vibrant culture.

Waffle House is currently hiring immediately for full-time and part-time Server positions across all shifts. These roles provide a great opportunity for enthusiastic individuals who thrive in a fast-paced, customer-centric environment. As a Server, you'll be the welcoming face of Waffle House, ensuring every guest feels appreciated from the moment they step in. This position requires friendliness, enthusiasm, and excellent communication skills as you interact with a diverse array of customers. The company offers flexible schedules, paid weekly wages with options for direct deposit or pay card, and additional perks such as stock ownership after 90 days and paid vacation for qualifying employees.

Joining Waffle House means becoming part of a strong, growing company dedicated to delivering exceptional service and a rewarding career path. As a Server and Host, your responsibilities include greeting and seating customers promptly, managing wait times efficiently, providing menus, stocking and maintaining the coffee bar, and answering basic questions about the menu and preparation times. Your role is crucial in shaping a positive customer experience by being the first warm impression and the friendly guide throughout the dining experience.

This position is ideal for individuals who enjoy working in a dynamic atmosphere, love interacting with people, and are committed to providing excellent service. Waffle House fosters a supportive workplace where employees can grow and feel valued. The company takes care of its people with benefits that underscore its commitment to employee satisfaction and retention.

If you are looking for a fulfilling job with a company that values your efforts and offers room for personal and professional growth, consider joining Waffle House. With over six decades of history and a people-first philosophy, it is more than just a job – it is a chance to be part of a family dedicated to serving customers and supporting each other every day.

Job Requirements

  • High school diploma or equivalent
  • availability to work various shifts including nights, weekends, and holidays
  • ability to stand for extended periods
  • strong work ethic and punctuality
  • basic math and reading skills

Job Qualifications

  • Fantastic customer service skills
  • ability to work in a fast-paced environment
  • friendly and enthusiastic demeanor
  • strong interpersonal and communication skills
  • experience in a customer-facing role preferred but not required

Job Duties

  • Serves as the customer’s first impression of service in the restaurant
  • greets all incoming customers with a smile and by opening the door
  • warmly invites the customer to find a table wherever they’d prefer or shows them to the waiting chairs along the front, ensuring them of a short wait
  • manages the order of waiting customers to ensure that they are seated promptly as tables become available
  • diligently thanks customers as they are leaving and invites them to come back
  • stocks and maintains the self-service coffee bar for waiting customers
  • hands menus to waiting customers
  • answers customer’s questions regarding the menu, basic Waffle House food preparation and wait times

Job Criteria

Experience

Entry Level (1-2 years)


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