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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a pioneering force in the full-service restaurant industry. Operating under prominent brand names such as Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop, the company commands a vast network of over 3,500 restaurants across 18 countries with 354 franchisees as of the end of 2023. Dine Brands Global is publicly traded on the New York Stock Exchange under the ticker DIN, reflecting its acknowledged presence and success in the dining industry. Its expansive footprint and dedication to quality dining experiences make it one of the largest full-service restaurant companies... Show More

Job Requirements

  • At least 18 years old
  • legally authorized to work in the United States
  • team-oriented with a passion to succeed

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in customer service or hospitality is an advantage
  • excellent communication and interpersonal skills
  • strong organizational skills and attention to detail
  • ability to work effectively in a fast-paced team environment
  • customer-oriented attitude
  • proficiency with reservation and POS systems is a plus

Job Duties

  • Greet guests warmly and promptly
  • manage guest seating and reservations effectively
  • maintain waitlists and communicate wait times accurately
  • provide exceptional customer service to ensure guest satisfaction
  • collaborate with team members to coordinate seating and service flow
  • respond to guest inquiries and resolve any seating or reservation issues
  • ensure the front-of-house area is clean and welcoming

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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