
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule
Job Description
Dine Brands Global, Inc., headquartered in Pasadena, California, is a pioneering force in the full-service restaurant industry. Operating under prominent brand names such as Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop, the company commands a vast network of over 3,500 restaurants across 18 countries with 354 franchisees as of the end of 2023. Dine Brands Global is publicly traded on the New York Stock Exchange under the ticker DIN, reflecting its acknowledged presence and success in the dining industry. Its expansive footprint and dedication to quality dining experiences make it one of the largest full-service restaurant companies worldwide, known for its commitment to excellent food, inviting atmospheres, and spirited customer service.
This job opening is for a Host position located in Norfolk, Virginia, at a restaurant situated at 725 E. Little Creek Rd. The role of a Host is integral to the front-of-house operations and centers on guest relations. As the first point of contact for guests, Hosts play a critical role in making a strong positive first impression through effective greeting, seating, and managing reservations. The position demands exceptional interpersonal skills and a natural inclination towards customer service, ensuring guests feel welcomed, comfortable, and valued throughout their dining experience. Hosts are responsible for managing the flow of customers efficiently, reducing wait times, and maintaining communication with the kitchen and serving staff to optimize service delivery. This role also requires team collaboration and a proactive approach to helping resolve guest inquiries or concerns promptly. The company is searching for individuals who are team-oriented and passionate about success, underscoring the importance of a cooperative spirit and a customer-focused mindset. Prospective candidates must be at least 18 years old and legally eligible to work in the United States. Dine Brands Global is committed to equal employment opportunities, embracing diversity and inclusion in all hiring decisions, without discrimination based on race, color, religion, sex, gender identity, pregnancy status, national origin, ancestry, citizenship, age, marital status, veteran status, disabilities, medical conditions, sexual orientation, or any other legally protected status. This Host role offers an excellent career opportunity to grow within a respected global restaurant brand, contributing to an industry leader renowned for its hospitality and service excellence. For more information about the company and its culture, applicants can visit the official website at www.dinebrands.com.
This job opening is for a Host position located in Norfolk, Virginia, at a restaurant situated at 725 E. Little Creek Rd. The role of a Host is integral to the front-of-house operations and centers on guest relations. As the first point of contact for guests, Hosts play a critical role in making a strong positive first impression through effective greeting, seating, and managing reservations. The position demands exceptional interpersonal skills and a natural inclination towards customer service, ensuring guests feel welcomed, comfortable, and valued throughout their dining experience. Hosts are responsible for managing the flow of customers efficiently, reducing wait times, and maintaining communication with the kitchen and serving staff to optimize service delivery. This role also requires team collaboration and a proactive approach to helping resolve guest inquiries or concerns promptly. The company is searching for individuals who are team-oriented and passionate about success, underscoring the importance of a cooperative spirit and a customer-focused mindset. Prospective candidates must be at least 18 years old and legally eligible to work in the United States. Dine Brands Global is committed to equal employment opportunities, embracing diversity and inclusion in all hiring decisions, without discrimination based on race, color, religion, sex, gender identity, pregnancy status, national origin, ancestry, citizenship, age, marital status, veteran status, disabilities, medical conditions, sexual orientation, or any other legally protected status. This Host role offers an excellent career opportunity to grow within a respected global restaurant brand, contributing to an industry leader renowned for its hospitality and service excellence. For more information about the company and its culture, applicants can visit the official website at www.dinebrands.com.
Job Requirements
- At least 18 years old
- legally authorized to work in the United States
- team-oriented with a passion to succeed
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in customer service or hospitality is an advantage
- excellent communication and interpersonal skills
- strong organizational skills and attention to detail
- ability to work effectively in a fast-paced team environment
- customer-oriented attitude
- proficiency with reservation and POS systems is a plus
Job Duties
- Greet guests warmly and promptly
- manage guest seating and reservations effectively
- maintain waitlists and communicate wait times accurately
- provide exceptional customer service to ensure guest satisfaction
- collaborate with team members to coordinate seating and service flow
- respond to guest inquiries and resolve any seating or reservation issues
- ensure the front-of-house area is clean and welcoming
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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