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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $14.14
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training opportunities
Retirement Plan
Job Description
Denny's is a renowned American diner-style restaurant chain that has been serving guests for over six decades. Known for its 24/7 availability, diverse menu offerings, and welcoming atmosphere, Denny's has become a staple in the casual dining industry, appealing to families, travelers, and locals alike. With its commitment to quality food, excellent service, and an inviting environment, Denny's aims to create memorable dining experiences for every guest who walks through its doors. As part of a large network of restaurants across various locations, Denny's provides a dynamic and inclusive workplace fostering growth, teamwork, and customer satisfaction.
The role of Ho... Show More
The role of Ho... Show More
Job Requirements
- Minimum age of 18 years
- ability to stand for extended periods
- availability to work flexible hours including evenings, weekends, and holidays
- excellent customer service skills
- reliable and punctual
- ability to communicate clearly and effectively
- basic math skills for handling payments
- willingness to follow company policies and procedures
- ability to remain calm and professional under pressure
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in customer service or hospitality industry is a plus
- strong communication and interpersonal skills
- ability to engage with guests in a friendly and positive manner
- cash handling experience is beneficial
- ability to manage multiple tasks in a fast-paced environment
- teamwork and willingness to assist others
- basic knowledge of food and beverage service
Job Duties
- Greet and welcome customers immediately upon arrival and verify number in their party
- determine special needs such as high chairs or special menus
- seat customers at tables or booths appropriate for their needs and introduce feature of the day
- suggest new menu items from limited-time offerings
- receive payment and make correct change in accordance with cash handling procedures
- assist with beverages including bold, signature, or flavored coffees
- clean, complete side work, and organize supplies as needed
- assist other team members willingly without being asked
- provide total guest satisfaction by handling complaints and suggestions appropriately
- keep hostess area stocked and clean including to-go items and bakery products
- handle incoming telephone calls immediately and take to-go orders
- maintain proper supply of clean menus
- periodically supply customers with initial beverage suggestions and provide beverage order and refills
- assist service personnel in clearing and setting tables
- resolve complaints promptly by notifying the manager when necessary
- assist other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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