Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
Team member discounts
flexible scheduling
Job Description
Old Chicago Pizza (OCP) is a well-established, full-service restaurant chain that has been serving high-quality craft beers, delicious pizzas, and American food since 1976. With over 100 locations, Old Chicago has built a reputation for its made-from-scratch menu items and a warm, inviting atmosphere that celebrates craft beer as a way of life rather than just a trend. The company emphasizes delivering exceptional dining experiences through great food, a welcoming environment, and outstanding customer service. Known for its commitment to freshness and quality, Old Chicago continues to expand its reach while maintaining a family-friendly and guest-oriented culture.
The Host or Hostess role at Old Chicago is a critical front-of-house position responsible for creating the best 'first and last impression' for every guest. This role involves warmly greeting guests, guiding them safely to their tables, and engaging with them in friendly, positive interactions to set the tone for a memorable dining experience. Hosts or Hostesses also handle various guest service tasks such as providing accurate wait times, answering questions, taking reservations, managing to-go orders, and directing guests to amenities like restrooms. Old Chicago values hospitality and teamwork, asking all team members to maintain a can-do attitude to ensure 100% guest satisfaction.
This position offers both part-time and full-time hours with a highly competitive rate of pay. Comprehensive benefits are provided to all team members, including medical, dental, vision, life, and disability insurance, along with voluntary benefits to suit individual needs. Flexible scheduling is offered to accommodate school, life, and family commitments, plus there are advancement opportunities for those looking to grow their career within the organization. Employees also benefit from team member discounts, making this an attractive opportunity for individuals who are passionate about hospitality and customer service.
Old Chicago is an inclusive employer and an Equal Opportunity/E-Verify Employer. The role requires flexibility in scheduling various shifts, and individuals must be at least 16 years old or 18 years old if serving alcohol. This job is ideal for enthusiastic individuals who thrive in customer-facing environments and want to be part of a team that values dedication and guest engagement. While the primary focus is on guest seating, greeting, and reservation duties, the role may include additional responsibilities to meet ongoing restaurant needs, reflecting the dynamic nature of the hospitality industry.
At Old Chicago, team members are encouraged to grow their careers within a full-service casual dining company renowned for its beer, pizza, and American cuisine. If you are passionate about delivering excellent customer service and enjoy being part of a supportive team, the Host or Hostess position offers a rewarding career path with opportunities for personal and professional development.
The Host or Hostess role at Old Chicago is a critical front-of-house position responsible for creating the best 'first and last impression' for every guest. This role involves warmly greeting guests, guiding them safely to their tables, and engaging with them in friendly, positive interactions to set the tone for a memorable dining experience. Hosts or Hostesses also handle various guest service tasks such as providing accurate wait times, answering questions, taking reservations, managing to-go orders, and directing guests to amenities like restrooms. Old Chicago values hospitality and teamwork, asking all team members to maintain a can-do attitude to ensure 100% guest satisfaction.
This position offers both part-time and full-time hours with a highly competitive rate of pay. Comprehensive benefits are provided to all team members, including medical, dental, vision, life, and disability insurance, along with voluntary benefits to suit individual needs. Flexible scheduling is offered to accommodate school, life, and family commitments, plus there are advancement opportunities for those looking to grow their career within the organization. Employees also benefit from team member discounts, making this an attractive opportunity for individuals who are passionate about hospitality and customer service.
Old Chicago is an inclusive employer and an Equal Opportunity/E-Verify Employer. The role requires flexibility in scheduling various shifts, and individuals must be at least 16 years old or 18 years old if serving alcohol. This job is ideal for enthusiastic individuals who thrive in customer-facing environments and want to be part of a team that values dedication and guest engagement. While the primary focus is on guest seating, greeting, and reservation duties, the role may include additional responsibilities to meet ongoing restaurant needs, reflecting the dynamic nature of the hospitality industry.
At Old Chicago, team members are encouraged to grow their careers within a full-service casual dining company renowned for its beer, pizza, and American cuisine. If you are passionate about delivering excellent customer service and enjoy being part of a supportive team, the Host or Hostess position offers a rewarding career path with opportunities for personal and professional development.
Job Requirements
- Must be at least 16 years of age or 18 years of age if serving alcohol
- Flexible availability to work a variety of shifts
- Ability to perform physical duties such as standing for extended periods
- Strong communication skills
- Ability to work in a fast-paced environment
- Willingness to comply with company policies and procedures
Job Qualifications
- Excellent customer service and communication skills
- Ability to engage warmly with guests
- Experience in a customer-facing role preferred
- High school diploma or equivalent preferred
- Ability to handle multiple tasks efficiently
- Friendly and approachable demeanor
- Team player with a positive attitude
Job Duties
- Greet guests warmly and guide them to their tables safely and professionally
- Provide accurate wait times and assist with reservations
- Take to-go orders and answer guest questions
- Create a positive first impression that encourages return visits
- Demonstrate genuine hospitality in all interactions
- Collaborate with team members to ensure 100% guest satisfaction
- Perform additional related duties as needed
Job Criteria
Experience
No experience required
Job Location
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