Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $18.59
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
supportive work environment
Job Description
Denny's is a renowned American diner-style restaurant chain that has been serving customers for decades with a commitment to providing a welcoming, family-friendly dining experience. Known for its 24/7 service and an extensive menu featuring classic comfort food, Denny's prides itself on being a reliable and inclusive place where guests of all ages can enjoy delicious meals in a friendly atmosphere. The company is dedicated to maintaining high standards of hospitality and quality service, which has helped Denny's become a staple dining option across numerous locations in the United States and abroad.
The role of a Host or Hostess at Denny's is pivotal, as it shapes the guests' first and last impressions of their visit. This position requires an individual with a warm, friendly demeanor who can immediately make customers feel at home from the moment they enter the restaurant. Denny's Hosts and Hostesses embody a "Guests First" attitude, engaging guests in friendly interactions while performing various essential duties. This includes greeting and seating guests, suggesting new menu items especially from limited-time offerings, and handling payments with accuracy. Besides hospitality, hosts assist with beverage service, clean and organize the hostess area, manage incoming phone calls for to-go orders, and support other team members proactively.
The Host/Hostess position at Denny's is an excellent opportunity for individuals who enjoy customer service and want to be part of a dynamic restaurant team. The pay range for this role typically falls between $16.90 and $18.59 per hour, though it varies depending on location and experience. Denny's emphasizes equal employment opportunity and fosters an inclusive workplace welcoming individuals from diverse backgrounds. The company also ensures compliance with federal laws, including providing reasonable accommodations during the application process and participating in E-Verify to confirm work authorization.
This role is not only about seating guests but also about contributing to an overall delightful dining experience. The ability to manage multiple tasks while maintaining a cheerful attitude and attention to detail is crucial. Hosts are often responsible for managing special guest needs such as high chairs or special menus, maintaining cleanliness and supplies in the hostess area, and assisting with resolving guest complaints in coordination with management. The Host/Hostess role is essential in supporting operational flow and delivering the quality, friendly service for which Denny's is known, making it an ideal job for service-oriented individuals seeking growth in the hospitality industry.
The role of a Host or Hostess at Denny's is pivotal, as it shapes the guests' first and last impressions of their visit. This position requires an individual with a warm, friendly demeanor who can immediately make customers feel at home from the moment they enter the restaurant. Denny's Hosts and Hostesses embody a "Guests First" attitude, engaging guests in friendly interactions while performing various essential duties. This includes greeting and seating guests, suggesting new menu items especially from limited-time offerings, and handling payments with accuracy. Besides hospitality, hosts assist with beverage service, clean and organize the hostess area, manage incoming phone calls for to-go orders, and support other team members proactively.
The Host/Hostess position at Denny's is an excellent opportunity for individuals who enjoy customer service and want to be part of a dynamic restaurant team. The pay range for this role typically falls between $16.90 and $18.59 per hour, though it varies depending on location and experience. Denny's emphasizes equal employment opportunity and fosters an inclusive workplace welcoming individuals from diverse backgrounds. The company also ensures compliance with federal laws, including providing reasonable accommodations during the application process and participating in E-Verify to confirm work authorization.
This role is not only about seating guests but also about contributing to an overall delightful dining experience. The ability to manage multiple tasks while maintaining a cheerful attitude and attention to detail is crucial. Hosts are often responsible for managing special guest needs such as high chairs or special menus, maintaining cleanliness and supplies in the hostess area, and assisting with resolving guest complaints in coordination with management. The Host/Hostess role is essential in supporting operational flow and delivering the quality, friendly service for which Denny's is known, making it an ideal job for service-oriented individuals seeking growth in the hospitality industry.
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Strong communication skills
- Ability to multitask and stay organized
- Friendly and professional demeanor
- Availability to work flexible shifts including nights, weekends, and holidays
- Ability to stand for extended periods
- Basic math skills for handling payments
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Friendly and welcoming attitude
- Ability to handle cash transactions accurately
- Basic knowledge of beverage and food menu items
- Team player willing to assist others
- Ability to manage multiple tasks simultaneously
Job Duties
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs and special menus
- Seat customers at tables or booths appropriate for their needs and those of the restaurant and introduce feature of the day
- Suggest new menu items from limited time offerings
- Receive payment and make correct change according to cash handling procedures
- Assist with beverage service including bold, signature or flavored coffees
- Clean, complete side work, and organize supplies as needed
- Assist other team members without being asked
- Provide total guest satisfaction by inquiring about food/service satisfaction and handling complaints and suggestions appropriately
- Keep hostess area stocked and clean including to-go items and bakery products
- Handle incoming telephone calls and take to-go orders as appropriate
- Maintain proper supply of clean menus
- Assist service personnel in clearing and setting tables
- Resolve complaints by notifying the manager of any issues
- Assist other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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