Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.90 - $18.59
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
flexible scheduling
Employee Discounts
Career development opportunities
supportive work environment
Paid training
Equal employment opportunity
Job Description
Denny's is a well-established American casual dining restaurant chain, known for its welcoming atmosphere and 24/7 service, catering to a wide variety of customers including families, travelers, and locals. Founded in 1953, Denny's has grown into one of the most recognized names in the restaurant industry, boasting thousands of locations across the United States and internationally. The company prides itself on its dedication to providing an inviting dining experience, backed by a commitment to equitable employment practices and customer satisfaction. Denny's is renowned for its extensive menu that offers classic breakfast, lunch, and dinner items alongside limited-time offerings that excite returning guests and newcomers alike. As a large-scale restaurant chain, Denny's strives to maintain a culture where every team member feels valued and empowered to contribute to the operation's success while delivering excellent service to guests.
The role of a Host or Hostess at Denny's is a pivotal position that significantly influences the overall guest experience. In this role, you will be the first and last impression for guests coming into the restaurant, responsible for creating a warm and friendly welcoming environment that makes each visitor feel right at home. This position requires a "Guests First" attitude, which emphasizes sincerity, attentiveness, and the ability to engage with guests in a friendly manner. As a Host/Hostess, you will greet and seat customers efficiently, manage the flow of the dining room, and assist diners by providing information on daily specials and limited-time menu items.
A typical shift may include a variety of duties such as receiving payments and handling correct change, assisting guests with beverages including signature coffees, maintaining cleanliness and orderliness of the hostess area, and supporting other team members proactively. You will be expected to handle customer inquiries and complaints professionally, ensuring that every guest leaves satisfied. Additional responsibilities include answering phone calls, taking to-go orders, stocking supplies, and assisting with clearing and setting tables as needed. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.
Denny's offers this position with a competitive pay range starting at $16.90 up to $18.59 per hour, depending on factors such as location and experience level. The company is committed to equal employment opportunity and encourages applicants from diverse backgrounds to apply. Working as a Host or Hostess at Denny's not only gives you the chance to be the face of a respected brand but also to develop valuable skills in customer service, cash handling, teamwork, and restaurant operations. This is an opportunity for individuals who thrive in social environments, enjoy helping others, and want to be part of a team dedicated to exceptional guest service.
The role of a Host or Hostess at Denny's is a pivotal position that significantly influences the overall guest experience. In this role, you will be the first and last impression for guests coming into the restaurant, responsible for creating a warm and friendly welcoming environment that makes each visitor feel right at home. This position requires a "Guests First" attitude, which emphasizes sincerity, attentiveness, and the ability to engage with guests in a friendly manner. As a Host/Hostess, you will greet and seat customers efficiently, manage the flow of the dining room, and assist diners by providing information on daily specials and limited-time menu items.
A typical shift may include a variety of duties such as receiving payments and handling correct change, assisting guests with beverages including signature coffees, maintaining cleanliness and orderliness of the hostess area, and supporting other team members proactively. You will be expected to handle customer inquiries and complaints professionally, ensuring that every guest leaves satisfied. Additional responsibilities include answering phone calls, taking to-go orders, stocking supplies, and assisting with clearing and setting tables as needed. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment.
Denny's offers this position with a competitive pay range starting at $16.90 up to $18.59 per hour, depending on factors such as location and experience level. The company is committed to equal employment opportunity and encourages applicants from diverse backgrounds to apply. Working as a Host or Hostess at Denny's not only gives you the chance to be the face of a respected brand but also to develop valuable skills in customer service, cash handling, teamwork, and restaurant operations. This is an opportunity for individuals who thrive in social environments, enjoy helping others, and want to be part of a team dedicated to exceptional guest service.
Job Requirements
- High school diploma or equivalent
- Ability to greet and interact warmly with guests
- Basic cash handling skills
- Ability to stand for extended periods
- Excellent communication skills
- Ability to multitask and manage time effectively
- Flexibility to work varying shifts including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is advantageous but not required
- Ability to communicate clearly and effectively with guests and team members
- Basic math skills for handling payments and making correct change
- Friendly and approachable demeanor
- Ability to multitask and work efficiently in a fast-paced environment
- Willingness to assist team members and contribute to a positive workplace culture
Job Duties
- Suggesting new menu items from limited time offerings
- Receiving payment and making correct change
- Assisting with beverages such as bold, signature or flavored coffees
- Cleaning, completing side work, and organizing supplies as needed
- Willingly assisting other team members without being asked
- Providing total guest satisfaction
- Greeting and welcoming all customers immediately upon arrival and verifying number in their party
- Determining special needs such as high chairs or special menus
- Collecting payment in accordance with established cash handling procedures and handling customer complaints or suggestions appropriately
- Seating customers at tables or booths appropriate for their needs
- Introducing the feature of the day
- Keeping hostess area stocked and clean including to-go items and bakery products
- Handling incoming telephone calls and taking to-go orders
- Maintaining proper supply of clean menus
- Periodically supplying customers with initial beverage suggestions and beverage refills
- Assisting service personnel in clearing and setting tables
- Resolving complaints and notifying manager as necessary
- Assisting other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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