Denny's logo

Host / Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $10.58
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Work Schedule

Flexible
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Benefits

competitive pay
flexible schedule
Employee Discounts
Training and Development
Team-oriented environment
Equal opportunity employer
Paid Time Off

Job Description

Denny's is a well-established American diner-style restaurant chain recognized for its welcoming atmosphere, extensive menu, and commitment to providing exceptional dining experiences. Founded in 1953, Denny's has grown to become a staple in the casual dining industry, known for serving breakfast, lunch, and dinner around the clock. With a focus on family-friendly service and value, the company operates hundreds of locations across the United States and internationally, making it a popular choice for guests seeking comfort food and hospitality. Denny's is dedicated to creating a positive work environment that supports employee growth and inclusivity, ensuring every team member feels valued and empowered. The company takes pride in its commitment to diversity and equal opportunity, offering a dynamic workplace where individuals from all backgrounds can thrive.

We are currently seeking a Host/Hostess to join our welcoming team at Denny's. This role plays a critical part in shaping the first and last impressions guests have when they enter and leave our restaurant. As the face of the restaurant, the Host or Hostess is responsible for creating a warm and inviting atmosphere by greeting guests with a friendly smile and engaging attitude. The ideal candidate will have a "Guests First" mindset, committed to exceeding customer expectations through attentive and personable service.

This position involves a variety of responsibilities that contribute to the overall positive dining experience. Hosts and Hostesses guide guests to their tables, manage seating arrangements efficiently, and ensure that special needs, such as high chairs or dietary accommodations, are met. Additionally, the role requires handling cashier duties like receiving payment and making correct change, suggesting new menu items from the limited-time offerings, and assisting with beverage service, including bold and signature coffees. Maintaining cleanliness and organization throughout the hostess area and assisting other team members as needed are also essential duties.

The position offers competitive hourly pay ranging from $7.25 to $10.58 per hour, depending on location and experience. This is an excellent opportunity for individuals looking to start or develop their careers in the hospitality industry within a respected and supportive company. Denny's values each team member's contribution and encourages a collaborative work environment where employees eagerly assist one another to ensure total guest satisfaction. Join Denny's and become part of a team dedicated to making guests feel at home every time they visit.

Job Requirements

  • Minimum age 16 years or older
  • Ability to stand for extended periods
  • Basic math skills
  • Friendly and sociable personality
  • Willingness to assist team members without being asked
  • Reliable attendance and punctuality
  • Ability to handle cash accurately

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is advantageous
  • Excellent communication and interpersonal skills
  • Ability to maintain a friendly and welcoming demeanor
  • Basic math skills for handling cash transactions
  • Team-oriented with flexibility to assist other personnel as needed
  • Commitment to providing outstanding guest service

Job Duties

  • Greet and welcome customers immediately upon arrival and verify number in their party
  • Determine special needs such as high chairs and special menus
  • Collect payment from customers in accordance with established cash handling procedures
  • Inquire about food/service satisfaction and handle customer complaints/suggestions appropriately
  • Seat customers at tables or booths appropriate for their needs and introduce features of the day
  • Keep hostess area stocked and clean, including to-go items and bakery products
  • Handle incoming telephone calls and take to-go orders as appropriate

Job Criteria

Experience

Entry Level (1-2 years)


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