Denny's logo

Host / Hostess

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

Denny's is a well-known American diner-style restaurant chain recognized for its friendly and welcoming atmosphere, classic American comfort food, 24/7 service, and commitment to making guests feel at home. Established over six decades ago, Denny's has grown to become a trusted name in the casual dining sector, attracting customers with its extensive menu offerings and consistent quality. The company prides itself on creating a warm and inclusive environment where guests of all ages and backgrounds can enjoy a satisfying meal at any time of day or night.

Working at Denny's means joining a team that values hospitality and customer satisfaction. The company culture emphasizes the importance of teamwork, respect, and a guest-first attitude, aiming to provide an exceptional dining experience for every visitor. As a Host or Hostess, you will be the face of the restaurant, frequently serving as the first and last impression guests have of Denny's. Your role is essential in setting the tone for a positive dining experience by greeting guests warmly and ensuring their comfort throughout their visit.

This position offers an hourly wage range from $17.87 to $19.66, varying depending on location and experience. Being a Host or Hostess at Denny's is a dynamic role that combines customer service, communication, organizational skills, and teamwork. It involves responsibilities such as welcoming and seating guests, managing reservations and waitlists, handling payments, communicating with kitchen and service staff, and maintaining a clean and organized host area.

In addition to greeting guests, you will engage in friendly conversations, suggest featured menu items, handle guest inquiries and complaints professionally, and assist with beverage service. You also play a vital role in supporting other team members by assisting with clearing and setting tables and maintaining stock of menus and to-go items. The position requires a proactive, friendly approach and the ability to multitask efficiently in a fast-paced environment.

Denny's is committed to equal employment opportunity and values diversity and inclusion among its workforce. They encourage applicants from all backgrounds and provide reasonable accommodations during the application process for those who require it. This role is an excellent opportunity for individuals looking to start or advance their career in the hospitality industry while working for a reputable and supportive employer.

Job Requirements

  • High school diploma or equivalent
  • Previous customer service or hospitality experience preferred
  • Ability to communicate effectively with guests and team members
  • Basic math skills for handling cash transactions
  • Availability to work flexible hours including nights, weekends and holidays
  • Ability to stand for extended periods
  • Friendly and approachable demeanor
  • Ability to work in a fast-paced environment
  • Willingness to learn and take on additional responsibilities

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Friendly and positive attitude
  • Ability to multitask in a fast-paced environment
  • Basic knowledge of restaurant operations

Job Duties

  • Greet and welcome all customers immediately upon arrival and verify number in their party
  • Determine special needs such as high chairs or special menus
  • Collect payment from customers following established cash handling procedures
  • Inquire about food/service satisfaction and handle complaints or suggestions appropriately
  • Seat customers at tables or booths appropriate for their needs and those of the restaurant
  • Introduce feature of the day to guests
  • Keep hostess area stocked and clean including to-go items and bakery products
  • Handle incoming telephone calls immediately and take to-go orders as appropriate
  • Maintain proper supply of clean menus
  • Provide initial beverage suggestions and offer beverage orders and refills
  • Assist service personnel in clearing and setting tables
  • Resolve complaints promptly and notify the manager of any complaints received
  • Assist other service personnel as needed
  • Suggest new menu items from limited time offerings
  • Receive payment and make correct change
  • Assist with beverages like bold, signature or flavored coffees
  • Clean, complete side work and organize supplies as needed
  • Willingly assist other team members without being asked
  • Provide total guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef