Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
Team member discounts

Job Description

Old Chicago Pizza (OCP) is a well-established full-service restaurant concept with over 40 years of experience in delivering a unique combination of craft beer, pizza, and American cuisine. Founded in 1976, Old Chicago has grown to more than 100 locations across various regions, consistently emphasizing high-quality ingredients and exceptional guest experiences. With a deep passion for craft beer, it's not just a trend for Old Chicago—it is a way of life. Each location serves a variety of local and international beers alongside scratch-made pizzas and taproom fare, ensuring every meal is fresh and delicious. The company prides itself on creating an inviting and vibrant atmosphere where guests can enjoy great food, refreshing beverages, and memorable moments with family and friends.

Old Chicago is actively hiring Hosts and Hostesses who will serve as the essential first and last point of contact for guests. The role is pivotal to the restaurant's success since hosts and hostesses help set the tone for a welcoming and smooth dining experience. Whether managing guest seating, greeting visitors, or managing reservations, the position requires a genuine commitment to hospitality and exceptional customer service. Working as a host or hostess means delivering warm, friendly interactions that create positive first impressions and foster guest loyalty. This is a front-of-house opportunity that values teamwork, professionalism, and a "can-do" attitude to ensure every guest receives 100% satisfaction.

This role offers part-time or full-time hours with a highly competitive pay rate, accommodating flexible schedules that can fit around school, life commitments, and family needs. Team members benefit from a comprehensive benefits program which includes medical, dental, vision, life, and disability insurance, along with voluntary benefits tailored to individual needs. Employees also enjoy advancement opportunities within the company and team member discounts, creating a rewarding work environment. Old Chicago supports career growth in a fun and dynamic setting focused on casual dining hospitality, beer culture, and excellent food quality.

As a Host or Hostess at Old Chicago, your daily responsibilities will include guiding guests safely to their tables, engaging in friendly and professional conversations, providing accurate wait times, managing reservations, taking to-go orders, and answering guest inquiries with genuine hospitality. The role requires attentiveness and the ability to create a welcoming environment that enhances the overall dining experience. Old Chicago looks for team players who value customer satisfaction, teamwork, and the dedication to consistently deliver excellent service. The restaurant operates as an Equal Opportunity and E-Verify Employer and encourages candidates ready to contribute positively to its community to apply.

Job Requirements

  • Must be at least 16 years of age or 18 years of age or older if serving alcohol
  • Flexible availability to work a variety of shifts
  • Willingness to provide excellent guest service
  • Ability to engage in friendly and professional conversation
  • Capacity to manage guest seating and reservations
  • Commitment to teamwork and guest satisfaction
  • Adherence to company policies and procedures

Job Qualifications

  • Minimum age of 16 years or 18 years if serving alcohol
  • Flexible availability to work various shifts
  • Strong communication and interpersonal skills
  • Ability to maintain professionalism and friendly demeanor under pressure
  • Basic knowledge of customer service principles
  • Experience in hospitality or customer-facing roles preferred
  • Team player with a positive attitude

Job Duties

  • Set the stage for an exceptional dining experience by guiding guests safely and professionally to their tables
  • Engage in warm and friendly conversations with guests
  • Demonstrate genuine hospitality during interactions over the phone or in person
  • Provide accurate wait times and manage guest reservations
  • Direct guests to restrooms and handle to-go orders
  • Create positive first impressions that build guest loyalty
  • Collaborate with team members to deliver 100% guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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