Host/ Hostess

Nashville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $15.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

Job Description

Hillwood Country Club is a prestigious private club known for its exceptional amenities, beautiful setting, and commitment to providing outstanding service to its members and guests. Located in a prime area, the club offers a luxurious and welcoming environment where members can enjoy dining, recreational activities, and social events. As an established institution in the community, Hillwood Country Club prides itself on maintaining high standards of hospitality, professionalism, and member satisfaction. The club features elegant dining spaces, well-maintained facilities, and a dedicated staff that work together to create memorable experiences for everyone who visits.

The role of Host/Hostess at Hil... Show More

Job Requirements

Ability to sit, stand, and walk for extended periods
ability to use hands to finger, handle, or feel objects and reach with hands and arms
capacity to stand, walk, climb, balance, stoop, kneel, crouch, or crawl occasionally
ability to push, pull, or lift up to 25 pounds
specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
adaptability to noisy environments
energetic and vibrant personality
availability to work scheduled shifts from 10:30 AM - 2:00 PM and 4:00 PM - 10:00 PM

Job Qualifications

High school diploma or equivalent
prior experience in a customer service or hospitality role preferred
strong communication and interpersonal skills
ability to multitask in a fast-paced environment
knowledge of reservation systems is an advantage
excellent problem-solving and conflict resolution skills
familiarity with private club etiquette and standards
ability to work both independently and as part of a team

Job Duties

Warmly welcome members and guests upon arrival
assist with seating arrangements and ensure prompt attention by waitstaff
manage reservations effectively, allocating tables efficiently and considering member preferences
maintain clear and friendly communication about menu specials, events, and club amenities
handle complaints or issues professionally and efficiently, resolving them to members' satisfaction
work closely with kitchen and waitstaff to ensure smooth service flow
ensure the dining area and lobby are clean, organized, and inviting
adhere to private club etiquette and protocol, providing exemplary service
collaborate with servers, bartenders, and management to ensure seamless service
properly record To Go orders
maintain a clean and organized host stand
assist with other positions as needed
perform other duties as assigned

Job Location

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