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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $12.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Dining and carryout discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings for two
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness and mental health support
Wine and Culinary Education
Career Growth Flight Plan
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a unique and distinguished hospitality establishment that combines a Napa-style tasting room featuring wine-inspired retail with a full-service restaurant, bar, and private event space. This company offers a modern yet casual dining experience focused on scratch-kitchen menu items thoughtfully designed to pair perfectly with their award-winning wines. Cooper's Hawk operates one of the largest wine clubs in the world, providing exclusive membership benefits such as curated dining and travel experiences. Founded in 2005, the company has successfully brought an authentic Napa Valley experience to its guests and wine club members. Recently, Cooper's Hawk expanded its portfolio with... Show More
Job Requirements
- At least 18 years of age
- ability to lift up to 40 pounds and stand for extended periods
- willingness to work weekends and holidays
- ability to read, write, and understand English
- genuine love for hospitality
- comfort in a fast paced environment with strong multitasking skills
- team spirit and clear communication
Job Qualifications
- At least 18 years of age
- genuine love for hospitality and a desire to create unforgettable experiences
- comfort in a fast paced environment with strong multitasking skills
- ability to lift up to 40 pounds and stand for extended periods
- willingness to work weekends and holidays
- team spirit and clear communication
- ability to read, write, and understand English
Job Duties
- Greet guests with energy and enthusiasm from the very first interaction
- answer guest phone calls with professionalism and hospitality
- follow checklists to set up the host area for a smooth shift
- maintain a professional image at all times by adhering to all appearance and behavior guidelines
- keep track of table flow and dining room pacing to deliver an excellent guest experience
- adjust seating plans as needed to avoid bottlenecks and wait time surprises
- manage special seating requests of guests consistent with table availability
- communicate constantly with managers and team members to keep service moving seamlessly
- support servers and service assistants when needed to help the team shine
- answer questions about food, wine, and experiences with warmth and knowledge
- share insights about our Barrel Reserve wine during each escort to the table
- help with light side work and maintain the entry area so every guest's first impression is a great one
- keep phone etiquette polished and professional when answering calls and handling reservations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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