Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $6.00 - $10.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical
Paid Time Off
Retirement
Job Description
Razzoo's is a vibrant and welcoming restaurant known for delivering exceptional hospitality and a memorable dining experience to every guest. As a thriving establishment in the food service industry, Razzoo's prides itself on a friendly and courteous atmosphere where guests feel valued from the moment they enter. The restaurant offers a unique blend of casual dining with top-notch service, making it a popular destination for a wide range of customers, including families, friends, and special occasion groups. The team at Razzoo's works hard to maintain a clean, safe, and inviting environment that reflects the brand's commitment to quality and guest... Show More
Job Requirements
- Ability to bend, stoop, lift and carry items up to 20 lbs
- Ability to move quickly and carefully within kitchen and dining areas
- Standing and walking for entire shift
- Ability to hear accurately over loud background noise
- 20/20 near vision with correction
- Manual dexterity to grasp and manipulate objects quickly
- Willingness to adhere to hygiene and safety guidelines
- Reliable attendance and punctuality
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal and communication skills
- Ability to multitask and remain calm under pressure
- Basic knowledge of telephone procedures
- Ability to assist guests of varying needs including children and special needs guests
- Commitment to maintaining cleanliness and safety standards
- Ability to work as part of a team
- Positive attitude and friendly demeanor
Job Duties
- Deliver hospitality to every guest
- Greet guests in warm, friendly and courteous manner
- Open door for guests as they enter and exit the restaurant
- Manage and promote the specific call-ahead/reservation policies of the restaurant
- Make guests comfortable while waiting
- Manage wait list quoting accurate wait times
- Select appropriate station and table or booth
- Take guests to selected table/booth
- Provide menu to guests
- Describe menu items if requested by guest
- Suggest menu items if appropriate
- Answer telephones and follow phone procedures
- Take phone to-go orders and deliver to bartender
- Defer all guest questions regarding allergies to the manager on duty
- Assist guests in seating of small children or special needs guests
- Acknowledge guests who are leaving and invite them to return
- Keep entrance area clean and stocked
- Be observant of landscape and pick up trash as necessary
- Check restrooms periodically
- wipe counters, clean windows and pick up trash as necessary
- Provide children with a balloon, children's menu and crayons
- Assist service staff by refilling beverages, clearing plates, and helping to maintain tables and serve guests
- Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
- Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
- Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
- Participate in executing birthday celebrations
- Comply with all applicable federal, state and local statutes as well as Razzoo's policies and procedures
- Perform additional responsibilities as requested by a manager at any time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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