Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Work-life balance
Job Description
Hotel Californian is a distinguished hospitality establishment known for fostering a creative, entrepreneurial, and energetic work environment. As a premier hotel, it prioritizes a vibrant culture that values passionate individuals who thrive on challenges and desire the freedom to make meaningful contributions to the hotel's overall success. Emphasizing family values, work-life balance, and community, Hotel Californian is committed to creating a supportive workplace where staff members feel valued and empowered. The organization prioritizes talent development, providing ample opportunities and support for team members to advance their careers within the company. Employees at Hotel Californian take pride in being part of an innovative and dynamic team that strives to deliver exceptional guest experiences every day.
The Goat Tree Host role at Hotel Californian is a key position within their renowned restaurant, essential to upholding the establishment's high standards of service. The Host is responsible for warmly greeting and escorting guests to their tables, ensuring that each visitor begins their dining experience on a positive note. Beyond seating guests, the Goat Tree Host assists with the preparation and upkeep of the restaurant to maintain an inviting and clean environment aligned with the hotel’s quality standards. Providing efficient, friendly, and attentive customer service, the Host monitors guest needs throughout all phases of the restaurant’s operations, helping to deliver a seamless and enjoyable dining atmosphere.
This role requires a proactive individual with strong communication skills, the ability to multitask effectively, and the capacity to engage with guests in a friendly and professional manner. The Host must manage reservations for large parties, be knowledgeable about local dining options and activities to recommend to guests, and oversee the restaurant’s function in the absence of managerial staff. Familiarity with the Point of Sale (P.O.S.) system and compliance with health and safety standards are integral to the performance of duties. The position includes standing and walking throughout shifts, and handling light physical tasks up to 10 pounds. Working varied schedules, including evenings, nights, and weekends, is expected. This role is ideal for an individual eager to join a motivated hospitality team within a luxury hotel environment where personal initiative and teamwork are equally valued.
The Goat Tree Host role at Hotel Californian is a key position within their renowned restaurant, essential to upholding the establishment's high standards of service. The Host is responsible for warmly greeting and escorting guests to their tables, ensuring that each visitor begins their dining experience on a positive note. Beyond seating guests, the Goat Tree Host assists with the preparation and upkeep of the restaurant to maintain an inviting and clean environment aligned with the hotel’s quality standards. Providing efficient, friendly, and attentive customer service, the Host monitors guest needs throughout all phases of the restaurant’s operations, helping to deliver a seamless and enjoyable dining atmosphere.
This role requires a proactive individual with strong communication skills, the ability to multitask effectively, and the capacity to engage with guests in a friendly and professional manner. The Host must manage reservations for large parties, be knowledgeable about local dining options and activities to recommend to guests, and oversee the restaurant’s function in the absence of managerial staff. Familiarity with the Point of Sale (P.O.S.) system and compliance with health and safety standards are integral to the performance of duties. The position includes standing and walking throughout shifts, and handling light physical tasks up to 10 pounds. Working varied schedules, including evenings, nights, and weekends, is expected. This role is ideal for an individual eager to join a motivated hospitality team within a luxury hotel environment where personal initiative and teamwork are equally valued.
Job Requirements
- Minimum of 21 years of age to serve alcoholic beverages
- Must be able to stand and walk for an extended period or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
- Must be able to work a varied schedule that may include evenings, nights, and weekends
Job Qualifications
- Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employee or others
- High school graduate or equivalent
- Previous experience in similar position in hospitality industry
- Knowledge of local activities and attractions appropriate for restaurant clientele
- Strong verbal and written communication skills
- Prior host experience preferred
- Must be able to multi-task
Job Duties
- Greet guests when entering the restaurant with superior customer service
- Answer phone and record reservations for large parties
- Able to make recommendations for guests to other local restaurants and activities
- Thank every guest upon departure, invite them to return, and wish them a fond farewell
- Ensure each guest is greeted and that all food and beverage operations are running smoothly
- Clean and clear service areas
- Oversee all aspects of restaurant during absence of manager and/or supervisor
- Be familiar with operation of P.O.S. system and manual system procedures
- Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively
- Perform other duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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