Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Tips
flexible schedule
team environment
Job Description
Glen Kernan Club, located in the heart of Jacksonville, has been a cornerstone of community and leisure for more than twenty years. Now embracing a bold new era, the club features a newly redesigned golf course, a stunning clubhouse, and a resort-style athletic park. This combination of timeless tradition and modern innovation gives members and guests an unparalleled private club experience. The club is known for its exclusive atmosphere, high standards, and dedication to providing exceptional service in a luxurious setting. As a well-established private club, Glen Kernan Club attracts a diverse membership that values both the historic charm and the exciting new developments at the facility.
The role of Host/Hostess is a vital part of the Food and Beverage department at Glen Kernan Club. This position involves welcoming members and guests with warmth and professionalism, managing reservations and seating, and ensuring smooth coordination with staff to maintain an elevated hospitality experience. The Host/Hostess is often the first point of contact for visitors, making their role essential in setting the tone for a memorable visit. With a rate of $15 an hour plus tip out and a part-time schedule, this role offers an opportunity to work in a prestigious private club while enjoying a rewarding work-life balance. Those who join the team are stepping into an exciting new chapter of Glen Kernan Club's history and will be supported by a culture that values teamwork, respect, and excellence.
This role requires interaction with various club members and staff to uphold the club’s reputation for exceptional service and hospitality. The Host/Hostess will manage an organized seating chart and coordinate with servers, bartenders, and kitchen personnel to ensure a seamless dining experience. They will also assist with special events and private functions, helping to create exclusive and memorable experiences for members. Given the club’s high standards, the Host/Hostess must maintain an elegant and inviting atmosphere at the entrance and throughout the lobby and host stand areas.
Additionally, the position demands discretion, professionalism, and the ability to handle member concerns effectively. Team members will adhere to club policies and dress codes while maintaining confidentiality about members and their guests. Working conditions involve primarily indoor work with some outdoor exposure, and staff should be prepared for physical requirements such as standing for extended periods and lifting up to 30 pounds occasionally. The Glen Kernan Club offers a supportive operational environment, ensuring that any maintenance tasks requiring elevated work are managed safely by designated personnel.
Overall, this position offers a unique chance to be part of a prestigious private club undergoing exciting developments, with a strong focus on guest satisfaction, team collaboration, and professional growth. The Host/Hostess role is integral to delivering the exceptional service and welcoming environment that Glen Kernan Club is known for, making it an ideal opportunity for individuals passionate about hospitality and committed to excellence.
The role of Host/Hostess is a vital part of the Food and Beverage department at Glen Kernan Club. This position involves welcoming members and guests with warmth and professionalism, managing reservations and seating, and ensuring smooth coordination with staff to maintain an elevated hospitality experience. The Host/Hostess is often the first point of contact for visitors, making their role essential in setting the tone for a memorable visit. With a rate of $15 an hour plus tip out and a part-time schedule, this role offers an opportunity to work in a prestigious private club while enjoying a rewarding work-life balance. Those who join the team are stepping into an exciting new chapter of Glen Kernan Club's history and will be supported by a culture that values teamwork, respect, and excellence.
This role requires interaction with various club members and staff to uphold the club’s reputation for exceptional service and hospitality. The Host/Hostess will manage an organized seating chart and coordinate with servers, bartenders, and kitchen personnel to ensure a seamless dining experience. They will also assist with special events and private functions, helping to create exclusive and memorable experiences for members. Given the club’s high standards, the Host/Hostess must maintain an elegant and inviting atmosphere at the entrance and throughout the lobby and host stand areas.
Additionally, the position demands discretion, professionalism, and the ability to handle member concerns effectively. Team members will adhere to club policies and dress codes while maintaining confidentiality about members and their guests. Working conditions involve primarily indoor work with some outdoor exposure, and staff should be prepared for physical requirements such as standing for extended periods and lifting up to 30 pounds occasionally. The Glen Kernan Club offers a supportive operational environment, ensuring that any maintenance tasks requiring elevated work are managed safely by designated personnel.
Overall, this position offers a unique chance to be part of a prestigious private club undergoing exciting developments, with a strong focus on guest satisfaction, team collaboration, and professional growth. The Host/Hostess role is integral to delivering the exceptional service and welcoming environment that Glen Kernan Club is known for, making it an ideal opportunity for individuals passionate about hospitality and committed to excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service roles
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Familiarity with reservation systems preferred
- Ability to stand for long periods and perform moderate physical work
- Availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Previous experience in a high-end restaurant, luxury hotel, private club, or fine-dining establishment preferred
- Exceptional interpersonal and communication skills, with a warm and polished demeanor
- Strong organizational abilities and the ability to multitask in a fast-paced environment
- Familiarity with reservation and seating management software is a plus
- A refined sense of hospitality, discretion, and attention to detail
- Ability to stand for extended periods and work flexible hours, including weekends and holidays
Job Duties
- Greet members and guests with a gracious and professional demeanor, ensuring a personalized experience
- Maintain an organized seating chart, manage reservations, and efficiently seat guests while coordinating with the dining and waitstaff
- Foster strong relationships with club members, remembering their names, preferences, and seating requests to enhance their experience
- Communicate effectively with servers, bartenders, and kitchen staff to ensure seamless service flow
- Uphold the club's high standards by maintaining an elegant and inviting entrance, lobby, and host stand
- Assist in coordinating private dining events, special club functions, and exclusive member experiences
- Address any member concerns with professionalism and discretion, escalating issues when necessary
- Adhere to club policies, dress codes, and maintain confidentiality regarding members and their guests
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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