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Host - Full-time

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities

Job Description

Our establishment is a bustling restaurant committed to delivering exceptional dining experiences to our guests. We pride ourselves on maintaining a warm, welcoming atmosphere where every visitor feels valued and attended to with the utmost care. As a well-established dining destination, we focus on quality service, timely food delivery, and creating an environment that encourages guests to return. We invest in our team members' growth and provide continuous training to ensure they excel in their roles and can contribute meaningfully to our restaurant's success.

We are currently seeking a Host or Hostess to join our front-of-house team. This position is integral to creating a positive first impression by greeting guests promptly, seating them efficiently, and ensuring they feel welcomed from the moment they arrive. The role involves managing guest flow, answering phone calls, taking and entering To-Go orders, and packaging them with care. The Host or Hostess is also responsible for accommodating guests with special needs, managing waitlists during peak hours, recommending menu items, upselling when appropriate, and maintaining communication between the guests and kitchen staff. Standing for extended periods, occasionally lifting up to 50 pounds, and using consistent hand and wrist motions are physical aspects of the job.

This role requires excellent communication skills, the ability to multitask effectively, and a friendly, team-oriented attitude. Candidates who have prior experience as hosts are preferred, although we welcome enthusiastic individuals eager to learn and grow in the hospitality industry. Shift flexibility is an essential requirement since the restaurant operates during various hours. Our Host or Hostess plays a crucial part in delivering an exceptional customer experience by ensuring guests are well taken care of and their dining journey is smooth from start to finish. With competitive pay, flexible scheduling, extensive training, and opportunities for advancement, this is a fantastic opportunity to build a rewarding career in the restaurant industry.

Job Requirements

  • Good communication skills
  • able to lift 25-50 pounds
  • able to stand for up to 8 hours
  • capable of physical activity including pushing, pulling, stretching and bilateral use of fingers and wrists
  • prior experience preferred
  • teamwork and communication abilities
  • responsible with money handling
  • ability to multitask
  • shift flexibility
  • team player

Job Qualifications

  • Prior experience as a host is a plus
  • excellent communication and interpersonal skills
  • ability to multitask and act quickly
  • responsible handling of money transactions
  • team player mindset
  • flexible and adaptable to shift schedules

Job Duties

  • Greeting guests promptly and courteously
  • seating and escorting guests to their tables
  • opening doors for guests arriving and departing
  • accommodating special guest needs such as boosters and highchairs
  • processing To-Go and delivery orders accurately
  • managing waitlists during busy periods
  • providing menu recommendations and additional information
  • upselling additional products appropriately
  • taking orders using software, order slips, or memorization
  • communicating order details to kitchen staff
  • delivering food and beverages to outside guests
  • delivering checks and collecting bill payments
  • cleaning and maintaining the appearance of the restaurant
  • providing exceptional customer experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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